Serenity First LLC

CCN

491638The number CMS certifies the facility under, not a provider identifier

Status

Active

Provider type

Hospice

Ownership

For-Profit

Control type

Proprietary - Individual

Participating since

Apr 22, 2021

Last certification

Apr 22, 2021

Address

4915 Fitzhugh Avenue
Richmond, VA 23230
(804) 562-5730

• Serenity First , LLC

  • Community Based Hospice Care Agency
  • Richmond, VA
  • NPI 1730786138
  Medicare enrollment

• Caregivers rated the hospice agency a 9 or 10 83
  • State average 81
  • National average 83
  • Period from 10/01/2023-09/30/2025
• The hospice team always communicated well 85
  • State average 81
  • National average 82
  • Period from 10/01/2023-09/30/2025
• The hospice team always provided timely help 75
  • State average 76
  • National average 78
  • Period from 10/01/2023-09/30/2025
• The hospice team always treated the patient with respect 94
  • State average 90
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The hospice team provided the right amount of emotional and spiritual support 93
  • State average 90
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The patient always got the help they needed for pain and symptoms 84
  • State average 76
  • National average 76
  • Period from 10/01/2023-09/30/2025
• YES, they would definitely recommend the hospice 88
  • State average 83
  • National average 85
  • Period from 10/01/2023-09/30/2025

• Burdensome transitions, Type 1 (% live discharges) 8.3
  • State average 9.5
  • National average 8.5
  • Period from 01/01/2023 - 12/31/2024
• Burdensome transitions, Type 2 (% live discharges) 0
  • State average 2.4
  • National average 2.1
  • Period from 01/01/2023 - 12/31/2024
• CHC/GIP provided (% days) 0
  • State average 0.4
  • National average 0.5
  • Period from 01/01/2023 - 12/31/2024
• Early live discharges (% live discharges) 16.7
  • State average 8.8
  • National average 7.3
  • Period from 01/01/2023 - 12/31/2024
• Gaps in nursing visits (% elections) 32.7
  • State average 47.5
  • National average 52.4
  • Period from 01/01/2023 - 12/31/2024
• Hospice Care Index Overall Score 8
  • State average 9.2
  • National average 8.8
  • Period from 01/01/2023 - 12/31/2024
• Hospice Visits in the Last Days of Life 36.4
  • State average 59.2
  • National average 48.3
  • Period from 01/01/2023 - 12/31/2024
• Late live discharges (% live discharges) 22.9
  • State average 35.2
  • National average 37.4
  • Period from 01/01/2023 - 12/31/2024
• Nurse care minutes per routine home care days (minutes) 14.1
  • State average 13.1
  • National average 19.9
  • Period from 01/01/2023 - 12/31/2024
• Per-beneficiary spending (U.S. dollars $) 18,799
  • State average 13,998.4 (computed here)
  • National average 19,227
  • Period from 01/01/2023 - 12/31/2024
• Skilled nursing minutes on weekends (% minutes) 7.3
  • State average 8.1
  • National average 9.6
  • Period from 01/01/2023 - 12/31/2024
• Visits near death (% decedents) 88.7
  • State average 92.2
  • National average 89.3
  • Period from 01/01/2023 - 12/31/2024

• Bristol Hospice - Richmond, L.L.C.
• Enhabit Hospice (Richmond)
• Enlight Hospice of VA
• Gentiva
• James River Home Health and Hospice
• Suncrest Hospice Richmond
• Trinity Hospice
• Vcu Health Hospice at Home by Bayada
• Westminster Canterbury Richmond at Home LLC

• Provider of Services: the certification, provider type, beds and status.
• Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
• NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.