Westminster Canterbury Corporation

CCN

491633The number CMS certifies the facility under, not a provider identifier

Status

Active

Provider type

Hospice

Ownership

Non-Profit

Control type

Non-Profit - Private

Participating since

Jun 19, 2019

Last certification

Jun 19, 2019

Address

1600 Westbrook Avenue
Richmond, VA 23227
(804) 292-3500

• Westminster Canterbury Corporation

  dba Westminster Canterbury Richmond at Home Hospice

  • Community Based Hospice Care Agency
  • Richmond, VA
  • NPI 1508334640
  Medicare enrollment

• Caregivers rated the hospice agency a 9 or 10 60
  • State average 81
  • National average 83
  • Period from 10/01/2023-09/30/2025
• The hospice team always communicated well 60
  • State average 81
  • National average 82
  • Period from 10/01/2023-09/30/2025
• The hospice team always provided timely help 50
  • State average 76
  • National average 78
  • Period from 10/01/2023-09/30/2025
• The hospice team always treated the patient with respect 74
  • State average 90
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The hospice team provided the right amount of emotional and spiritual support 90
  • State average 90
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The patient always got the help they needed for pain and symptoms 57
  • State average 76
  • National average 76
  • Period from 10/01/2023-09/30/2025
• YES, they would definitely recommend the hospice 60
  • State average 83
  • National average 85
  • Period from 10/01/2023-09/30/2025

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

• Andrew D Cook, MD

  • Family Medicine Physician
  • Richmond, VA
  • NPI 1114095072
• William Clark Reed Jr., MD

  • Family Medicine Physician
  • Richmond, VA
  • NPI 1104801935

• Beliefs & Values Addressed (if desired by the patient) 100
  • State average 99.51
  • National average 99.27
  • Period from 10/01/2024 - 09/30/2025
• Burdensome transitions, Type 1 (% live discharges) 0
  • State average 9.5
  • National average 8.5
  • Period from 01/01/2023 - 12/31/2024
• Burdensome transitions, Type 2 (% live discharges) 0
  • State average 2.4
  • National average 2.1
  • Period from 01/01/2023 - 12/31/2024
• CHC/GIP provided (% days) 0
  • State average 0.4
  • National average 0.5
  • Period from 01/01/2023 - 12/31/2024
• Early live discharges (% live discharges) 6.3
  • State average 8.8
  • National average 7.3
  • Period from 01/01/2023 - 12/31/2024
• Gaps in nursing visits (% elections) 23.7
  • State average 47.5
  • National average 52.4
  • Period from 01/01/2023 - 12/31/2024
• Hospice and Palliative Care Composite Process Measure 95.24
  • State average 96.57
  • National average 96.15
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Dyspnea Screening 100
  • State average 99.52
  • National average 99.53
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Dyspnea Treatment 95.45
  • State average 99
  • National average 98.59
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Pain Assessment 100
  • State average 97.8
  • National average 98.27
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Pain Screening 97.62
  • State average 98.97
  • National average 99
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Treatment Preferences 100
  • State average 99.87
  • National average 99.8
  • Period from 10/01/2024 - 09/30/2025
• Hospice Care Index Overall Score 9
  • State average 9.2
  • National average 8.8
  • Period from 01/01/2023 - 12/31/2024
• Hospice Visits in the Last Days of Life 72.4
  • State average 59.2
  • National average 48.3
  • Period from 01/01/2023 - 12/31/2024
• Late live discharges (% live discharges) 50
  • State average 35.2
  • National average 37.4
  • Period from 01/01/2023 - 12/31/2024
• Nurse care minutes per routine home care days (minutes) 9.3
  • State average 13.1
  • National average 19.9
  • Period from 01/01/2023 - 12/31/2024
• Per-beneficiary spending (U.S. dollars $) 13,635
  • State average 13,998.4 (computed here)
  • National average 19,227
  • Period from 01/01/2023 - 12/31/2024
• Skilled nursing minutes on weekends (% minutes) 11.9
  • State average 8.1
  • National average 9.6
  • Period from 01/01/2023 - 12/31/2024
• Visits near death (% decedents) 95.3
  • State average 92.2
  • National average 89.3
  • Period from 01/01/2023 - 12/31/2024

• James River Home Health and Hospice
• Serenity First LLC
• Suncrest Hospice Richmond
• Trinity Hospice
• Vcu Health Hospice at Home by Bayada

• Provider of Services: the certification, provider type, beds and status.
• Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
• NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.