True Hearts and Hands Hospice LLC

Hospice in Irving, TX, Medicare certification number 741581. CMS publishes 17 quality measures for it.

Medicare certification

Provider of Services

CCN: 741581The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospice
Ownership: For-Profit
Control type: Proprietary - Partnership
Participating since: Mar 12, 2015
Last certification: Mar 9, 2022
Address: 580 Decker Drive Suite 105
Irving, TX 75062
(903) 422-8100

NPI records for this facility 1

True Hearts and Hands Hospice, LLC

dba True Hearts and Hands Hospice
- Community Based Hospice Care Agency
- Irving, TX
- NPI 1245702935
Medicare enrollment

Family survey (CAHPS Hospice) 0

Medicare Care Compare

Measures CMS does not publish for this facility (8)

Caregivers rated the hospice agency a 9 or 10 — 11
Family caregiver survey rating — 15
The hospice team always communicated well — 11
The hospice team always provided timely help — 11
The hospice team always treated the patient with respect — 11
The hospice team provided the right amount of emotional and spiritual support — 11
The patient always got the help they needed for pain and symptoms — 11
YES, they would definitely recommend the hospice — 11

Affiliated providers 2

Medicare Care Compare

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

Mohammed A Alhezayen, MD
- Internal Medicine Physician
- Plano, TX
- NPI 1780635599
Michael Olaleye Olatunji, M.D.
- Internal Medicine Physician
- Frisco, TX
- NPI 1750303863

Quality measures 17

Medicare Care Compare

Beliefs & Values Addressed (if desired by the patient) 100
- State average 98.75
- National average 99.27
- Period from 10/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges) 7.4
- State average 12.1
- National average 8.5
- Period from 01/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges) 0
- State average 2
- National average 2.1
- Period from 01/01/2023 - 12/31/2024
CHC/GIP provided (% days) 0
- State average 0.5
- National average 0.5
- Period from 01/01/2023 - 12/31/2024
Early live discharges (% live discharges) 0
- State average 7.6
- National average 7.3
- Period from 01/01/2023 - 12/31/2024
Gaps in nursing visits (% elections) 75.4
- State average 62
- National average 52.4
- Period from 01/01/2023 - 12/31/2024
Hospice and Palliative Care Composite Process Measure 87.5
- State average 94.72
- National average 96.15
- Period from 10/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Screening 100
- State average 99.42
- National average 99.53
- Period from 10/01/2024 - 09/30/2025
Hospice and Palliative Care Pain Screening 95.83
- State average 98.24
- National average 99
- Period from 10/01/2024 - 09/30/2025
Hospice and Palliative Care Treatment Preferences 100
- State average 99.62
- National average 99.8
- Period from 10/01/2024 - 09/30/2025
Hospice Care Index Overall Score 7
- State average 8.4
- National average 8.8
- Period from 01/01/2023 - 12/31/2024
Hospice Visits in the Last Days of Life 61.9
- State average 51
- National average 48.3
- Period from 01/01/2023 - 12/31/2024
Late live discharges (% live discharges) 74.1
- State average 36.9
- National average 37.4
- Period from 01/01/2023 - 12/31/2024
Nurse care minutes per routine home care days (minutes) 14.4
- State average 11.6
- National average 19.9
- Period from 01/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $) 36,870
- State average 19,662.54 (computed here)
- National average 19,227
- Period from 01/01/2023 - 12/31/2024
Skilled nursing minutes on weekends (% minutes) 2.6
- State average 7.6
- National average 9.6
- Period from 01/01/2023 - 12/31/2024
Visits near death (% decedents) 93.1
- State average 88.1
- National average 89.3
- Period from 01/01/2023 - 12/31/2024

Measures CMS does not publish for this facility (3)

Hospice and Palliative Care Dyspnea Treatment — 1
Hospice and Palliative Care Pain Assessment — 1
Patient Treated with an Opioid Who Are Given a Bowel Regimen — 1

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.