Multicare Valley Hospital

Hospital in Spokane, WA, Medicare certification number 500119. CMS publishes 57 quality measures for it.

Medicare certification

Provider of Services

CCN: 500119The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jun 1, 1978
Last certification: Nov 5, 2015
Beds: 123
Overall star rating: 5 of 5Care Compare
Most recent change of ownership: Jul 1, 2017 (5 total)
Address: 12606 East Mission Avenue
Spokane, WA 99216
(509) 924-6650

NPI records for this facility 1

Multicare Health System
- General Acute Care Hospital
- Spokane Valley, WA
- NPI 1538345251
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.53 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Better3 of 5
- State average 2.85 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Better4 of 5
- State average 3.55 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 3.2 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse3 of 5
- State average 3.35 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse3 of 5
- State average 3.2 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse2 of 5
- State average 2.72 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 3.8 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.23 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 18

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate Worse2.23
- State average 1.2 (computed here)
- National average 1.06
- Worse than the national rate
- 505 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected1.17
- State average 1.03 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected167.52
- State average 182.9 (computed here)
- National average 173.3
- No different than the national rate
- 30 patients
- Period from 07/01/2022
Death rate for COPD patients As expected8.5
- State average 9.49 (computed here)
- National average 8.6
- No different than the national rate
- 40 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected12.9
- State average 12.56 (computed here)
- National average 11.1
- No different than the national rate
- 213 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected16.3
- State average 16.02 (computed here)
- National average 15.2
- No different than the national rate
- 269 patients
- Period from 07/01/2022
Death rate for stroke patients As expected11.1
- State average 11.33 (computed here)
- National average 11.9
- No different than the national rate
- 79 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.6
- State average 3.81 (computed here)
- National average 3.9
- No different than the national rate
- 1,623 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.19
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 2,435 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.25
- State average 0.28 (computed here)
- National average 0.27
- No different than the national rate
- 2,440 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.65
- State average 3.51 (computed here)
- National average 3.52
- No different than the national rate
- 459 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.62
- State average 1.65 (computed here)
- National average 1.67
- No different than the national rate
- 127 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.45
- State average 2.47 (computed here)
- National average 2.34
- No different than the national rate
- 416 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected7.09
- State average 9.5 (computed here)
- National average 9.42
- No different than the national rate
- 125 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected6.5
- State average 5.28 (computed here)
- National average 5.27
- No different than the national rate
- 103 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate Worse3.36
- State average 1.84 (computed here)
- National average 1.77
- Worse than the national rate
- 112 patients
- Period from 07/01/2022
Pressure ulcer rate As expected1.12
- State average 0.7 (computed here)
- National average 0.63
- No different than the national rate
- 1,919 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected4.4
- State average 4.31 (computed here)
- National average 4.1
- No different than the national rate
- 46 patients
- Period from 04/01/2023

Measures CMS does not publish for this facility (2)

Death rate for CABG surgery patients — 5
Death rate for heart attack patients — 1

Infections 4

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.6
- State average 0.57
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected0.62
- State average 0.68
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) As expected0.55
- State average 0.41
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected1.42
- State average 1.08
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (2)

MRSA Bacteremia — 13
SSI - Abdominal Hysterectomy — 13

Outpatient imaging 1

Medicare Care Compare

Abdomen CT Use of Contrast Material 1.4
- State average 4.95 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024

Measures CMS does not publish for this facility (1)

Breast Cancer Screening Recall Rates — 7

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.92
- State average 0.92
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 16

Medicare Care Compare

Antithrombotic Therapy by End of Hospital Day 2 97
- State average 94.15 (computed here)
- National average 92.79 (computed here)
- 58 patients
- Period from 01/01/2024
Appropriate care for severe sepsis and septic shock 59
- State average 60
- National average 65
- 164 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 199
- State average 156
- National average 168
- 408 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 190
- State average 151
- National average 162
- 374 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 273
- State average 238
- National average 257
- 25 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 99
- State average 97.47 (computed here)
- National average 96.1 (computed here)
- 71 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 98
- State average 95
- National average 93
- 80 patients
- Period from 01/01/2024
Head CT results 25
- State average 62
- National average 69
- 12 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 87
- State average 79
- National average 78
- 1,646 patients
- Period from 10/01/2024
Hospital Harm - Severe Hypoglycemia 1
- State average 0.92 (computed here)
- National average 1.09 (computed here)
- 1,224 patients
- Period from 01/01/2024
Left before being seen 4
- State average 3
- National average 2
- 47,586 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 14
- State average 13
- National average 15
- 1,621 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 62
- State average 70
- National average 73
- 37 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 80
- State average 84
- National average 87
- 15 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 76
- State average 79
- National average 81
- 164 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 94
- State average 91
- National average 93
- 87 patients
- Period from 10/01/2024

Measures CMS does not publish for this facility (14)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 1
Emergency department volume — high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 8

Medicare Care Compare

Heart failure (HF) 30-Day Readmission Rate As expected21.2
- State average 20.97 (computed here)
- National average 21.3
- No different than the national rate
- 303 patients
- Period from 07/01/2023
Hospital return days for heart failure patients -38.1
- State average 3.2 (computed here)
- National average 4.02 (computed here)
- Fewer days than average per 100 discharges
- 230 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients -32.3
- State average -3.1 (computed here)
- National average 5.65 (computed here)
- Fewer days than average per 100 discharges
- 266 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.6
- State average 16.86 (computed here)
- National average 17.3
- No different than the national rate
- 419 patients
- Period from 07/01/2023
Rate of readmission after hip/knee replacement As expected6.5
- State average 5.58 (computed here)
- National average 5.8
- No different than the national rate
- 51 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected18.9
- State average 19.93 (computed here)
- National average 20
- No different than the national rate
- 101 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected11.3
- State average 13.05 (computed here)
- National average 13
- No different than the national rate
- 1,282 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1
- State average 1.05 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 549 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (6)

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate — 1
Hospital return days for heart attack patients — 1
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy — 1
Rate of inpatient admissions for patients receiving outpatient chemotherapy — 1
Rate of readmission for CABG — 5

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.