Total Home Health Care Inc

CCN

497027The number CMS certifies the facility under, not a provider identifier

Status

Active

Provider type

Home health agency

Ownership

Proprietary

Control type

Proprietary

Participating since

Aug 14, 1985

Last certification

Feb 12, 2021

Overall star rating

2 of 5Care Compare

Address

1935 Front Street
Richlands, VA 24641
(276) 963-9899

• Total Home Health Care Inc

  dba Medical Services of America Home Health and Hospice

  • Home Health Agency
  • Richlands, VA
  • NPI 1508811001
  Medicare enrollment

• Care started in a timely manner 97.51
  • State average 95.06 (computed here)
  • National average 93.98 (computed here)
  • 682 patients
• Checked whether patients received a flu shot 58.17
  • State average 69.99 (computed here)
  • National average 62.68 (computed here)
  • 459 patients
• Discharge function score 45.57
  • State average 68.91 (computed here)
  • National average 61.19 (computed here)
  • 384 patients
• Health information given to the patient 72.33
  • State average 91.25 (computed here)
  • National average 90.76 (computed here)
  • 318 patients
• Health information passed to the next provider 53.17
  • State average 75.02 (computed here)
  • National average 78.53 (computed here)
  • 363 patients
• Medicare spending per episode, against the national average 1.05
  • State average 0.96 (computed here)
  • National average 0.97 (computed here)
  • 877 patients
• Patients got better at bathing 77.17
  • State average 87.31 (computed here)
  • National average 85.61 (computed here)
  • 384 patients
• Patients got better at getting in and out of bed 77.4
  • State average 87.44 (computed here)
  • National average 83.24 (computed here)
  • 384 patients
• Patients got better at taking their drugs correctly by mouth 81.53
  • State average 84.2 (computed here)
  • National average 81.2 (computed here)
  • 380 patients
• Patients got better at walking or moving around 77.03
  • State average 85.15 (computed here)
  • National average 83.22 (computed here)
  • 383 patients
• Patients who fell with major injury 1.02
  • State average 0.98 (computed here)
  • National average 1.06 (computed here)
  • 687 patients
• Patients' breathing improved 77.59
  • State average 89.23 (computed here)
  • National average 84.54 (computed here)
  • 299 patients
• Physician-recommended actions on medication issues were timely 89.08
  • State average 93.34 (computed here)
  • National average 90.52 (computed here)
  • 687 patients
• Potentially preventable hospitalisations during care Worse15.13
  • State average 10.39 (computed here)
  • National average 10.9 (computed here)
  • Worse than national rate
  • 260 patients
• Potentially preventable readmissions within 30 days As expected4.25
  • State average 4.24 (computed here)
  • National average 4.13 (computed here)
  • Same as national rate
  • 213 patients
• Pressure ulcers or injuries that are new or worsened 0
  • State average 0.36 (computed here)
  • National average 0.28 (computed here)
  • 425 patients
• Quality of patient care star rating Worse2 of 5
  • State average 3.28 (computed here)
  • National average 3.25 (computed here)
• Successful return to home or community As expected77.04
  • State average 83 (computed here)
  • National average 80.17 (computed here)
  • Same as national rate
  • 469 patients

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

• Wendy Eileen Abbott, DO

  • Family Medicine Physician
  • Big Stone Gap, VA
  • NPI 1497290241
• Amy Beth Alvis, PA-C

  • Physician Assistant
  • Bluefield, VA
  • NPI 1144253394
• Junetta Nuckels Bowen, D.O.

  • Family Medicine Physician
  • North Tazewell, VA
  • NPI 1962081513
• Douglas David Dalton II, PA-C

  • Physician Assistant
  • Abingdon, VA
  • NPI 1255300109
• Ashley Nicole Darago, FNP-BC

  • Family Nurse Practitioner
  • Princeton, WV
  • NPI 1750834644
• Cortney Farmer, DO

  • Family Medicine Physician
  • Richlands, VA
  • NPI 1174987069
• William M Handy, MD

  • Family Medicine Physician
  • Abingdon, VA
  • NPI 1124017744
• Karen Elizabeth Hart, FNP-C

  • Family Nurse Practitioner
  • Tazewell, VA
  • NPI 1134543911
• Muhammad Ramzan Javed, MD

  • Cardiovascular Disease Physician
  • Richlands, VA
  • NPI 1679539373
• Sarah E Johnson, NP

  • Family Nurse Practitioner
  • Abingdon, VA
  • NPI 1881027373
• Hiep Van Le

  • Family Medicine Physician
  • Bluefield, VA
  • NPI 1891093944
• Kimberly Ann Matzel, PAC

  • Internal Medicine Physician
  • Bluefield, VA
  • NPI 1902909872
• Eric Scott McClanahan, D.O.

  • Internal Medicine Physician
  • Bluefield, WV
  • NPI 1619162237
• Sherry Leann McGraw

  • Family Nurse Practitioner
  • Richlands, VA
  • NPI 1962943878
• Kenneth Arlin McVey, DO

  • Family Medicine Physician
  • Cedar Bluff, VA
  • NPI 1316443922
• Teresa Pennington, AGPCNP-BC

  • Gerontology Nurse Practitioner
  • Abingdon, VA
  • NPI 1417453515
• Phillip Allen Peterson, MD

  • Family Medicine Physician
  • Princeton, WV
  • NPI 1104882596
• Daniel Keith Spencer, AGPCNP-BC

  • Gerontology Nurse Practitioner
  • Dublin, VA
  • NPI 1376927590
• Kristen Lynette Stapleton, FNP-C

  • Primary Care Nurse Practitioner
  • Richlands, VA
  • NPI 1932745379
• Lisa Stiltner, FNP-C

  • Family Nurse Practitioner
  • Richlands, VA
  • NPI 1548628548
• Jessica S Terry, FNP/BC

  • Family Nurse Practitioner
  • Roanoke, VA
  • NPI 1780941831
• Abigail Grace Whitt, FNP

  • Family Nurse Practitioner
  • Tazewell, VA
  • NPI 1326744996

No other home health agencies are listed in Richlands, VA; these share its ZIP code area (246xx).

• Buchanan General Hospital Home Health Agency Grundy
• Carilion Home Care Services Tazewell Tazewell
• Interim Healthcare of Cedar Bluff Cedar Bluff
• Special Care Home Health Grundy
• Ultra Health Home Care Cedar Bluff

• Provider of Services: the certification, provider type, beds and status.
• Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
• NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.