Join II, LLC

Doing business as @Heart Hospice

Hospice in Virginia Beach, VA, Medicare certification number 491625. CMS publishes 26 quality measures for it.

Medicare certification

Provider of Services

CCN: 491625The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospice
Ownership: For-Profit
Control type: Proprietary - Corporation
Participating since: Jun 29, 2017
Last certification: Jun 29, 2017
Address: 346 Southport Circle
Virginia Beach, VA 23452
(757) 961-4077

NPI records for this facility (CCN to NPI Mapping) 1

Join II, LLC

dba @ Heart
- Community Based Hospice Care Agency
- Virginia Beach, VA
- NPI 1023554946
Medicare enrollment

Family survey (CAHPS Hospice) 7

Medicare Care Compare

Caregivers rated the hospice agency a 9 or 10 86
- State average 81
- National average 83
- Period from 10/01/2023-09/30/2025
The hospice team always communicated well 84
- State average 81
- National average 82
- Period from 10/01/2023-09/30/2025
The hospice team always provided timely help 86
- State average 76
- National average 78
- Period from 10/01/2023-09/30/2025
The hospice team always treated the patient with respect 93
- State average 90
- National average 91
- Period from 10/01/2023-09/30/2025
The hospice team provided the right amount of emotional and spiritual support 92
- State average 90
- National average 91
- Period from 10/01/2023-09/30/2025
The patient always got the help they needed for pain and symptoms 78
- State average 76
- National average 76
- Period from 10/01/2023-09/30/2025
YES, they would definitely recommend the hospice 84
- State average 83
- National average 85
- Period from 10/01/2023-09/30/2025

Measures CMS does not publish for this facility (1)

Family caregiver survey rating — 15

Affiliated providers 1

Medicare Care Compare

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

Antonio Quidgley-Nevares, MD
- Pain Medicine (Physical Medicine & Rehabilitation) Physician
- Norfolk, VA
- NPI 1467428375

Quality measures 19

Medicare Care Compare

Beliefs & Values Addressed (if desired by the patient) 99.32
- State average 99.51
- National average 99.27
- Period from 10/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges) 15.4
- State average 9.5
- National average 8.5
- Period from 01/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges) 0
- State average 2.4
- National average 2.1
- Period from 01/01/2023 - 12/31/2024
CHC/GIP provided (% days) 0
- State average 0.4
- National average 0.5
- Period from 01/01/2023 - 12/31/2024
Early live discharges (% live discharges) 10.3
- State average 8.8
- National average 7.3
- Period from 01/01/2023 - 12/31/2024
Gaps in nursing visits (% elections) 40.2
- State average 47.5
- National average 52.4
- Period from 01/01/2023 - 12/31/2024
Hospice and Palliative Care Composite Process Measure 99.32
- State average 96.57
- National average 96.15
- Period from 10/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Screening 100
- State average 99.52
- National average 99.53
- Period from 10/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment 100
- State average 99
- National average 98.59
- Period from 10/01/2024 - 09/30/2025
Hospice and Palliative Care Pain Assessment 100
- State average 97.8
- National average 98.27
- Period from 10/01/2024 - 09/30/2025
Hospice and Palliative Care Pain Screening 99.32
- State average 98.97
- National average 99
- Period from 10/01/2024 - 09/30/2025
Hospice and Palliative Care Treatment Preferences 100
- State average 99.87
- National average 99.8
- Period from 10/01/2024 - 09/30/2025
Hospice Care Index Overall Score 10
- State average 9.2
- National average 8.8
- Period from 01/01/2023 - 12/31/2024
Hospice Visits in the Last Days of Life 75.2
- State average 59.2
- National average 48.3
- Period from 01/01/2023 - 12/31/2024
Late live discharges (% live discharges) 30.8
- State average 35.2
- National average 37.4
- Period from 01/01/2023 - 12/31/2024
Nurse care minutes per routine home care days (minutes) 10.8
- State average 13.1
- National average 19.9
- Period from 01/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $) 21,936
- State average 13,998.4 (computed here)
- National average 19,227
- Period from 01/01/2023 - 12/31/2024
Skilled nursing minutes on weekends (% minutes) 8.6
- State average 8.1
- National average 9.6
- Period from 01/01/2023 - 12/31/2024
Visits near death (% decedents) 93.5
- State average 92.2
- National average 89.3
- Period from 01/01/2023 - 12/31/2024

Measures CMS does not publish for this facility (1)

Patient Treated with an Opioid Who Are Given a Bowel Regimen — 1

Other hospices in Virginia Beach, VA

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.