Mountain States Health Alliance

CCN

491542The number CMS certifies the facility under, not a provider identifier

Status

Active

Provider type

Hospice

Ownership

Non-Profit

Control type

Non-Profit - Other

Participating since

Aug 23, 1996

Last certification

Jul 29, 2016

Address

611 Campus Dr
Abingdon, VA 24210
(276) 619-4500

• Mountain States Health Alliance

  dba Ballad Health Hospice

  • Inpatient Hospice
  • Abingdon, VA
  • NPI 1336635192
  Medicare enrollment

• Caregivers rated the hospice agency a 9 or 10 85
  • State average 81
  • National average 83
  • Period from 10/01/2023-09/30/2025
• The hospice team always communicated well 86
  • State average 81
  • National average 82
  • Period from 10/01/2023-09/30/2025
• The hospice team always provided timely help 78
  • State average 76
  • National average 78
  • Period from 10/01/2023-09/30/2025
• The hospice team always treated the patient with respect 93
  • State average 90
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The hospice team provided the right amount of emotional and spiritual support 89
  • State average 90
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The patient always got the help they needed for pain and symptoms 86
  • State average 76
  • National average 76
  • Period from 10/01/2023-09/30/2025
• YES, they would definitely recommend the hospice 86
  • State average 83
  • National average 85
  • Period from 10/01/2023-09/30/2025

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

• Kevin Andrew Azzam, D.O.

  • Internal Medicine Physician
  • Falls Church, VA
  • NPI 1295140879
• Jill Kristen Couch, DO

  • Hospitalist Physician
  • Norton, VA
  • NPI 1972561702
• Laddie Moore Crisp III, MD

  • Family Medicine Physician
  • Boone, NC
  • NPI 1184114175
• Roy R Deel, D.O.

  • Internal Medicine Physician
  • Norton, VA
  • NPI 1043522329
• Pushkas Gopalan, MD

  • Internal Medicine Physician
  • Bristol, TN
  • NPI 1376700930
• Gregory James Hiett, DO

  • Internal Medicine Physician
  • Abingdon, VA
  • NPI 1467972448
• Jeffrey Michael Manfredonia, D.O.

  • Hospitalist Physician
  • Abingdon, VA
  • NPI 1487032157
• Lena Manning, DO

  • Internal Medicine Physician
  • Abingdon, VA
  • NPI 1487184974
• Ayan Rufat Novruzov, D.O.

  • Internal Medicine Physician
  • Abingdon, VA
  • NPI 1245681196
• Dakota J Robertson, DO

  • Hospitalist Physician
  • Abingdon, VA
  • NPI 1972127413
• Holly Elizabeth Vicars, DO

  • Internal Medicine Physician
  • Lebanon, VA
  • NPI 1689985301
• Marissa Galvez Vito Cruz, MD

  • Hospitalist Physician
  • Norton, VA
  • NPI 1922071448
• Fnu Warsha, MD

  • Internal Medicine Physician
  • Norton, VA
  • NPI 1205445079
• Lindsay R Wilson, DO

  • Family Medicine Physician
  • Roanoke, VA
  • NPI 1003044694

• Beliefs & Values Addressed (if desired by the patient) 100
  • State average 99.51
  • National average 99.27
  • Period from 10/01/2024 - 09/30/2025
• Burdensome transitions, Type 1 (% live discharges) 3.2
  • State average 9.5
  • National average 8.5
  • Period from 01/01/2023 - 12/31/2024
• Burdensome transitions, Type 2 (% live discharges) 0
  • State average 2.4
  • National average 2.1
  • Period from 01/01/2023 - 12/31/2024
• CHC/GIP provided (% days) 9
  • State average 0.4
  • National average 0.5
  • Period from 01/01/2023 - 12/31/2024
• Early live discharges (% live discharges) 12.9
  • State average 8.8
  • National average 7.3
  • Period from 01/01/2023 - 12/31/2024
• Gaps in nursing visits (% elections) 24.2
  • State average 47.5
  • National average 52.4
  • Period from 01/01/2023 - 12/31/2024
• Hospice and Palliative Care Composite Process Measure 99.47
  • State average 96.57
  • National average 96.15
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Dyspnea Screening 99.73
  • State average 99.52
  • National average 99.53
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Dyspnea Treatment 100
  • State average 99
  • National average 98.59
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Pain Assessment 99.44
  • State average 97.8
  • National average 98.27
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Pain Screening 100
  • State average 98.97
  • National average 99
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Treatment Preferences 100
  • State average 99.87
  • National average 99.8
  • Period from 10/01/2024 - 09/30/2025
• Hospice Care Index Overall Score 10
  • State average 9.2
  • National average 8.8
  • Period from 01/01/2023 - 12/31/2024
• Hospice Visits in the Last Days of Life 19.1
  • State average 59.2
  • National average 48.3
  • Period from 01/01/2023 - 12/31/2024
• Late live discharges (% live discharges) 6.5
  • State average 35.2
  • National average 37.4
  • Period from 01/01/2023 - 12/31/2024
• Nurse care minutes per routine home care days (minutes) 14.9
  • State average 13.1
  • National average 19.9
  • Period from 01/01/2023 - 12/31/2024
• Patient Treated with an Opioid Who Are Given a Bowel Regimen 100
  • State average 99.02
  • National average 98.46
  • Period from 10/01/2024 - 09/30/2025
• Per-beneficiary spending (U.S. dollars $) 5,649
  • State average 13,998.4 (computed here)
  • National average 19,227
  • Period from 01/01/2023 - 12/31/2024
• Skilled nursing minutes on weekends (% minutes) 12.7
  • State average 8.1
  • National average 9.6
  • Period from 01/01/2023 - 12/31/2024
• Visits near death (% decedents) 93.7
  • State average 92.2
  • National average 89.3
  • Period from 01/01/2023 - 12/31/2024

• Provider of Services: the certification, provider type, beds and status.
• Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
• NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.