HCA Health Services of Virginia, Inc.

Doing business as Henrico Doctors' Hospital

Hospital in Richmond, VA, Medicare certification number 490118. CMS publishes 68 quality measures for it.

Medicare certification

Provider of Services

CCN: 490118The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Other
Control type: Other
Participating since: Oct 1, 1974
Last certification: Aug 28, 2014
Beds: 340
Overall star rating: 4 of 5Care Compare
Address: 1602 Skipwith Road
Richmond, VA 23229
(804) 289-4500

NPI records for this facility (CCN to NPI Mapping) 1

HCA Health Services of Virginia Inc

dba Henrico Doctors' Hospital
- General Acute Care Hospital
- Richmond, VA
- NPI 1194762294
Medicare enrollment

Units certified under this facility 2

Provider of Services

Parts of this facility that Medicare certifies under a number of their own, such as a psychiatric or rehabilitation unit.

HDH-Parham Campus Inpatient rehabilitation facility, CCN 49T118, 19 measures, 6 providers
Henrico Doctors' Hospital Hospital, CCN 49S118

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.72 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 2.85 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse2 of 5
- State average 3.37 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Worse2 of 5
- State average 3.52 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse2 of 5
- State average 3.82 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse3 of 5
- State average 3.54 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse3 of 5
- State average 3.41 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse3 of 5
- State average 3.8 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse2 of 5
- State average 3.48 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Affiliated providers 1,084

Page 1 of 44Medicare Care Compare

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

Gohar M Abbasi, MD
- Internal Medicine Physician
- Chester, VA
- NPI 1134198187
Omar Abdel Razzaq
- Nurse Practitioner
- Midlothian, VA
- NPI 1174300396
Jane Ivers Abernathie, ACNPC-AG
- Acute Care Nurse Practitioner
- Richmond, VA
- NPI 1972228377
Ananda Rose Marie Ablack, PA-C
- Physician Assistant
- Richmond, VA
- NPI 1811700123
Souheil Ghandour Abou Assi, M.D.
- Gastroenterology Physician
- Richmond, VA
- NPI 1023004710
Walid G. Abou Assi, M.D.
- Nephrology Physician
- Richmond, VA
- NPI 1003867433
Nayef Antar Abouzaki, MD
- Interventional Cardiology Physician
- Richmond, VA
- NPI 1164742359
Christopher John Abplanalp
- Certified Registered Nurse Anesthetist
- Richmond, VA
- NPI 1215614607
Evelyn M. Acquaye, M.D.
- Anesthesiology Physician
- Glen Allen, VA
- NPI 1558354969
Helen Adams, MD
- Family Medicine Physician
- Glen Allen, VA
- NPI 1982625463
Merawi Adane, MD
- Hospitalist Physician
- Richmond, VA
- NPI 1194353201
Mukong Adeso, MD
- Surgery Physician
- Charlottesville, VA
- NPI 1619186004
Jeanne Kathleen Aggabao
- Family Nurse Practitioner
- Richmond, VA
- NPI 1154733145
Arpita Aggarwal, MD
- Internal Medicine Physician
- Glen Allen, VA
- NPI 1306939459
Atul Aggarwal, M.D.
- Nuclear Medicine Physician
- North Chesterfield, VA
- NPI 1811964059
Maqbool Ahmed, MD
- Neurology Physician
- Clarksville, TN
- NPI 1548300916
Rehaan Mujtaba Ahsan, M.D.
- Anesthesiology Physician
- Warrenton, VA
- NPI 1558436733
Avnit Ahuja, MD
- Rheumatology Physician
- Richmond, VA
- NPI 1962616474
Rachel Ainaire
- Medical Physician Assistant
- North Chesterfield, VA
- NPI 1437563806
Nelson Enor Airewele, M.D
- Internal Medicine Physician
- Newport News, VA
- NPI 1740546944
Laura K Aisenberg, M.D.
- Family Medicine Physician
- Midlothian, VA
- NPI 1093800757
Faiza S Akbar, M.D.
- Family Medicine Physician
- Glen Allen, VA
- NPI 1598824542
Taiwo D Akinsoji, MD
- Family Medicine Physician
- Springfield, IL
- NPI 1710697909
Ziya Aktig
- Family Medicine Physician
- Blackstone, VA
- NPI 1871129700
Khan Alam, MD
- Hospitalist Physician
- Plantation, FL
- NPI 1487282547

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.63
- State average 1.11 (computed here)
- National average 1.06
- No different than the national rate
- 2,216 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite Better0.6
- State average 0.97 (computed here)
- National average 1
- Better than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected148.23
- State average 167.55 (computed here)
- National average 173.3
- No different than the national rate
- 112 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected2.6
- State average 2.24 (computed here)
- National average 2.4
- No different than the national rate
- 135 patients
- Period from 07/01/2022
Death rate for COPD patients As expected10.2
- State average 8.63 (computed here)
- National average 8.6
- No different than the national rate
- 188 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected11.3
- State average 11.72 (computed here)
- National average 11.9
- No different than the national rate
- 259 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected11.3
- State average 10.98 (computed here)
- National average 11.1
- No different than the national rate
- 504 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected18.1
- State average 15.17 (computed here)
- National average 15.2
- No different than the national rate
- 633 patients
- Period from 07/01/2022
Death rate for stroke patients As expected12.2
- State average 11.65 (computed here)
- National average 11.9
- No different than the national rate
- 334 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected4.5
- State average 3.7 (computed here)
- National average 3.9
- No different than the national rate
- 4,959 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.13
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 10,084 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.19
- State average 0.26 (computed here)
- National average 0.27
- No different than the national rate
- 10,182 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate Better1.74
- State average 3.36 (computed here)
- National average 3.52
- Better than the national rate
- 3,032 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.08
- State average 1.78 (computed here)
- National average 1.67
- No different than the national rate
- 1,343 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected1.29
- State average 2.34 (computed here)
- National average 2.34
- No different than the national rate
- 2,960 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected8.25
- State average 9.5 (computed here)
- National average 9.42
- No different than the national rate
- 1,431 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected3.73
- State average 5.55 (computed here)
- National average 5.27
- No different than the national rate
- 1,358 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.47
- State average 1.77 (computed here)
- National average 1.77
- No different than the national rate
- 839 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.11
- State average 0.51 (computed here)
- National average 0.63
- No different than the national rate
- 8,038 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected3.3
- State average 4.22 (computed here)
- National average 4.1
- No different than the national rate
- 114 patients
- Period from 04/01/2023

Infections 6

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) Better0.14
- State average 0.37
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) Better0.15
- State average 0.5
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.12
- State average 0.27
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.82
- State average 0.58
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Abdominal Hysterectomy As expected0.85
- State average 1.06
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected0.73
- State average 0.75
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 4.9
- State average 4.51 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 6.2
- State average 6.41 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.06
- State average 0.97
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 17

Medicare Care Compare

Antithrombotic Therapy by End of Hospital Day 2 96
- State average 96.03 (computed here)
- National average 92.79 (computed here)
- 217 patients
- Period from 01/01/2024
Appropriate care for severe sepsis and septic shock 50
- State average 67
- National average 65
- 155 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 150
- State average 166
- National average 168
- 446 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 148
- State average 161
- National average 162
- 424 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 382
- State average 242
- National average 257
- 20 patients
- Period from 10/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 83
- State average 91
- National average 93
- 109 patients
- Period from 01/01/2024
Head CT results 72
- State average 69
- National average 69
- 18 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 50
- State average 87
- National average 78
- 3,816 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 99
- State average 92.69 (computed here)
- National average 93.49 (computed here)
- 1,904 patients
- Period from 01/01/2024
Left before being seen 1
- State average 2
- National average 2
- 106,621 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 12
- State average 13
- National average 15
- 6,656 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 52
- State average 73
- National average 73
- 46 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 95
- State average 87
- National average 87
- 20 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 72
- State average 83
- National average 81
- 155 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 91
- State average 93
- National average 93
- 77 patients
- Period from 10/01/2024
ST-Segment Elevation Myocardial Infarction (STEMI) 12
- State average 25.6 (computed here)
- National average 46.51 (computed here)
- 32 patients
- Period from 01/01/2024
Venous Thromboembolism Prophylaxis 98
- State average 89.73 (computed here)
- National average 82.23 (computed here)
- 10,733 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (13)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 1
Discharged on Antithrombotic Therapy — 5
Emergency department volume — very high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected16.1
- State average 14.25 (computed here)
- National average 14.4
- No different than the national rate
- 335 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected22.3
- State average 21.23 (computed here)
- National average 21.3
- No different than the national rate
- 731 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -4.3
- State average 0.82 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 277 patients
- Period from 07/01/2022
Hospital return days for heart failure patients 21.9
- State average -3.12 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 601 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients -8.8
- State average 4.9 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 660 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.6
- State average 17.36 (computed here)
- National average 17.3
- No different than the national rate
- 861 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.2
- State average 5.31 (computed here)
- National average 5.4
- No different than the national rate
- 57 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected11
- State average 10.87 (computed here)
- National average 10.7
- No different than the national rate
- 57 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected6.6
- State average 5.92 (computed here)
- National average 5.8
- No different than the national rate
- 115 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected12.7
- State average 11.07 (computed here)
- National average 11
- No different than the national rate
- 138 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19.7
- State average 19.7 (computed here)
- National average 20
- No different than the national rate
- 287 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected13.5
- State average 12.88 (computed here)
- National average 13
- No different than the national rate
- 4,365 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1.1
- State average 1.02 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 993 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

The Retreat Hospital-a Campus of Henrico Doc Hosp CCN 490071, Richmond, VA

Other hospitals in Richmond, VA

Bon Secours Richmond Community Hospital
Bon Secours St Marys Hospital
CJW Medical Center 7101 Jahnke Road
CJW Medical Center 7101 Jahnke Rd
Henrico Doctors' Hospital
Medical College of Virginia Hospitals
Richmond VA Medical Center
Virginia Commonwealth University Health System Authority

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.