Carilion New River Valley Medical Center

Hospital in Christiansburg, VA, Medicare certification number 490042. CMS publishes 62 quality measures for it.

Medicare certification

Provider of Services

CCN: 490042The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jul 1, 1966
Last certification: Jan 27, 1996
Beds: 146
Overall star rating: 4 of 5Care Compare
Address: 2900 Lamb Circle
Christiansburg, VA 24073
(540) 731-2000

NPI records for this facility 1

Carilion New River Valley Medical Center
- General Acute Care Hospital
- Christiansburg, VA
- NPI 1376536573
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.72 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Better3 of 5
- State average 2.85 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse3 of 5
- State average 3.37 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Better4 of 5
- State average 3.52 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Better4 of 5
- State average 3.82 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Better4 of 5
- State average 3.54 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse2 of 5
- State average 3.41 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 3.8 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.48 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 18

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected1.18
- State average 1.11 (computed here)
- National average 1.06
- No different than the national rate
- 632 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite Worse1.7
- State average 0.97 (computed here)
- National average 1
- Worse than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected180.84
- State average 167.55 (computed here)
- National average 173.3
- No different than the national rate
- 36 patients
- Period from 07/01/2022
Death rate for COPD patients As expected8.2
- State average 8.63 (computed here)
- National average 8.6
- No different than the national rate
- 84 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected13
- State average 11.72 (computed here)
- National average 11.9
- No different than the national rate
- 118 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected8.7
- State average 10.98 (computed here)
- National average 11.1
- No different than the national rate
- 426 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected15.1
- State average 15.17 (computed here)
- National average 15.2
- No different than the national rate
- 329 patients
- Period from 07/01/2022
Death rate for stroke patients As expected12.2
- State average 11.65 (computed here)
- National average 11.9
- No different than the national rate
- 80 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.3
- State average 3.7 (computed here)
- National average 3.9
- No different than the national rate
- 1,785 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.18
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 3,653 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.28
- State average 0.26 (computed here)
- National average 0.27
- No different than the national rate
- 3,668 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected4.34
- State average 3.36 (computed here)
- National average 3.52
- No different than the national rate
- 681 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected2.36
- State average 1.78 (computed here)
- National average 1.67
- No different than the national rate
- 231 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.24
- State average 2.34 (computed here)
- National average 2.34
- No different than the national rate
- 663 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected12.25
- State average 9.5 (computed here)
- National average 9.42
- No different than the national rate
- 238 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected6.96
- State average 5.55 (computed here)
- National average 5.27
- No different than the national rate
- 224 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.65
- State average 1.77 (computed here)
- National average 1.77
- No different than the national rate
- 120 patients
- Period from 07/01/2022
Pressure ulcer rate Worse2.37
- State average 0.51 (computed here)
- National average 0.63
- Worse than the national rate
- 2,931 patients
- Period from 07/01/2022

Measures CMS does not publish for this facility (2)

Death rate for CABG surgery patients — 5
Rate of complications for hip/knee replacement patients — 1

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.64
- State average 0.37
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected0
- State average 0.5
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.49
- State average 0.27
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected1.27
- State average 0.58
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected1.12
- State average 0.75
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 5
- State average 4.51 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 6.6
- State average 6.41 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.98
- State average 0.97
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 16

Medicare Care Compare

Antithrombotic Therapy by End of Hospital Day 2 100
- State average 96.03 (computed here)
- National average 92.79 (computed here)
- 44 patients
- Period from 01/01/2024
Appropriate care for severe sepsis and septic shock 37
- State average 67
- National average 65
- 89 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 217
- State average 166
- National average 168
- 395 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 464
- State average 348
- National average 287
- 20 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 211
- State average 161
- National average 162
- 358 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 436
- State average 242
- National average 257
- 23 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 100
- State average 98.2 (computed here)
- National average 96.1 (computed here)
- 50 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 95
- State average 91
- National average 93
- 88 patients
- Period from 01/01/2024
Head CT results 71
- State average 69
- National average 69
- 17 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 97
- State average 87
- National average 78
- 4,017 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 88
- State average 92.69 (computed here)
- National average 93.49 (computed here)
- 896 patients
- Period from 01/01/2024
Left before being seen 1
- State average 2
- National average 2
- 31,875 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 15
- State average 13
- National average 15
- 1,958 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 33
- State average 73
- National average 73
- 12 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 69
- State average 83
- National average 81
- 89 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 61
- State average 93
- National average 93
- 46 patients
- Period from 10/01/2024

Measures CMS does not publish for this facility (14)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Emergency department volume — medium
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Septic Shock 6-Hour Bundle — 1, 2, 3
ST-Segment Elevation Myocardial Infarction (STEMI) — 1
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 11

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.4
- State average 14.25 (computed here)
- National average 14.4
- No different than the national rate
- 162 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected20.6
- State average 21.23 (computed here)
- National average 21.3
- No different than the national rate
- 564 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -24.6
- State average 0.82 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 104 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -19.9
- State average -3.12 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 467 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients -17.4
- State average 4.9 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 346 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected17
- State average 17.36 (computed here)
- National average 17.3
- No different than the national rate
- 460 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.6
- State average 5.31 (computed here)
- National average 5.4
- No different than the national rate
- 49 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected9.6
- State average 10.87 (computed here)
- National average 10.7
- No different than the national rate
- 49 patients
- Period from 01/01/2024
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19.5
- State average 19.7 (computed here)
- National average 20
- No different than the national rate
- 164 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected11.2
- State average 12.88 (computed here)
- National average 13
- No different than the national rate
- 2,096 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1
- State average 1.02 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 562 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (3)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of readmission after hip/knee replacement — 1
Rate of readmission for CABG — 5

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.