Riverside Shore Memorial Hospital

Hospital in Onancock, VA, Medicare certification number 490037. CMS publishes 53 quality measures for it.

Medicare certification

Provider of Services

CCN: 490037The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jul 1, 1966
Last certification: Jun 10, 2011
Beds: 52
Overall star rating: 3 of 5Care Compare
Address: 20480 Market Street
Onancock, VA 23417
(757) 414-8000

NPI records for this facility 1

Shore Health Services Inc.
- Rural Acute Care Hospital
- Onancock, VA
- NPI 1619076916
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Better4 of 5
- State average 3.72 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Better4 of 5
- State average 2.85 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Better4 of 5
- State average 3.37 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Better5 of 5
- State average 3.52 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Better5 of 5
- State average 3.82 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Better4 of 5
- State average 3.54 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Better5 of 5
- State average 3.41 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 3.8 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Better4 of 5
- State average 3.48 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 14

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected1.02
- State average 1.11 (computed here)
- National average 1.06
- No different than the national rate
- 153 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.94
- State average 0.97 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate for COPD patients As expected8.4
- State average 8.63 (computed here)
- National average 8.6
- No different than the national rate
- 42 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected11.7
- State average 11.72 (computed here)
- National average 11.9
- No different than the national rate
- 47 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected12.7
- State average 10.98 (computed here)
- National average 11.1
- No different than the national rate
- 117 patients
- Period from 07/01/2022
Death rate for pneumonia patients Worse21.7
- State average 15.17 (computed here)
- National average 15.2
- Worse than the national rate
- 170 patients
- Period from 07/01/2022
Death rate for stroke patients As expected13.7
- State average 11.65 (computed here)
- National average 11.9
- No different than the national rate
- 51 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.9
- State average 3.7 (computed here)
- National average 3.9
- No different than the national rate
- 524 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.19
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 1,491 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.3
- State average 0.26 (computed here)
- National average 0.27
- No different than the national rate
- 1,523 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.35
- State average 3.36 (computed here)
- National average 3.52
- No different than the national rate
- 93 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.63
- State average 2.34 (computed here)
- National average 2.34
- No different than the national rate
- 84 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.72
- State average 1.77 (computed here)
- National average 1.77
- No different than the national rate
- 61 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.43
- State average 0.51 (computed here)
- National average 0.63
- No different than the national rate
- 963 patients
- Period from 07/01/2022

Measures CMS does not publish for this facility (6)

Death rate among surgical inpatients with serious treatable complications — 1
Death rate for CABG surgery patients — 5
Postoperative acute kidney injury requiring dialysis rate — 1
Postoperative respiratory failure rate — 1
Postoperative sepsis rate — 1
Rate of complications for hip/knee replacement patients — 5

Infections 1

Medicare Care Compare

Clostridium Difficile (C.Diff) Better0
- State average 0.27
- National average 1
- Better than the national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (5)

Catheter Associated Urinary Tract Infections (ICU + select Wards) — 13
Central Line Associated Bloodstream Infection (ICU + select Wards) — 13
MRSA Bacteremia — 13
SSI - Abdominal Hysterectomy — 13
SSI - Colon Surgery — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 6.1
- State average 4.51 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 5.1
- State average 6.41 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.92
- State average 0.97
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 17

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 82
- State average 67
- National average 65
- 223 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 146
- State average 166
- National average 168
- 390 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 272
- State average 348
- National average 287
- 21 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 141
- State average 161
- National average 162
- 355 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 302
- State average 242
- National average 257
- 20 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 97
- State average 98.2 (computed here)
- National average 96.1 (computed here)
- 35 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 97
- State average 91
- National average 93
- 73 patients
- Period from 01/01/2024
Head CT results 87
- State average 69
- National average 69
- 15 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 91
- State average 87
- National average 78
- 427 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 97
- State average 92.69 (computed here)
- National average 93.49 (computed here)
- 394 patients
- Period from 01/01/2024
Left before being seen 1
- State average 2
- National average 2
- 25,216 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 20
- State average 13
- National average 15
- 143 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 80
- State average 73
- National average 73
- 79 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 88
- State average 87
- National average 87
- 41 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 94
- State average 83
- National average 81
- 224 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 98
- State average 93
- National average 93
- 126 patients
- Period from 10/01/2024
Venous Thromboembolism Prophylaxis 96
- State average 89.73 (computed here)
- National average 82.23 (computed here)
- 746 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (13)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Emergency department volume — medium
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1

Unplanned visits 9

Medicare Care Compare

Heart failure (HF) 30-Day Readmission Rate As expected19.5
- State average 21.23 (computed here)
- National average 21.3
- No different than the national rate
- 125 patients
- Period from 07/01/2023
Hospital return days for heart failure patients -57.2
- State average -3.12 (computed here)
- National average 4.02 (computed here)
- Fewer days than average per 100 discharges
- 116 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 37.4
- State average 4.9 (computed here)
- National average 5.65 (computed here)
- More days than average per 100 discharges
- 164 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected17.2
- State average 17.36 (computed here)
- National average 17.3
- No different than the national rate
- 216 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected6.1
- State average 5.31 (computed here)
- National average 5.4
- No different than the national rate
- 112 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected9.9
- State average 10.87 (computed here)
- National average 10.7
- No different than the national rate
- 112 patients
- Period from 01/01/2024
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19.3
- State average 19.7 (computed here)
- National average 20
- No different than the national rate
- 60 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected12.5
- State average 12.88 (computed here)
- National average 13
- No different than the national rate
- 749 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.9
- State average 1.02 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 146 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (5)

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate — 1
Hospital return days for heart attack patients — 1
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of readmission after hip/knee replacement — 5
Rate of readmission for CABG — 5

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.