Where the Heart Is Inc

CCN

447577The number CMS certifies the facility under, not a provider identifier

Status

Active

Provider type

Home health agency

Ownership

Proprietary

Control type

Proprietary

Participating since

Apr 28, 2010

Last certification

Mar 27, 2019

Overall star rating

2 of 5Care Compare

Address

760 Great Oaks Road
Eads, TN 38028
(901) 867-1556

• Where the Heart Is,Inc

  • Home Health Agency
  • Eads, TN
  • NPI 1225111495
  Medicare enrollment

• Care started in a timely manner 84.94
  • State average 96.44 (computed here)
  • National average 93.98 (computed here)
  • 724 patients
• Checked whether patients received a flu shot 79.19
  • State average 59.81 (computed here)
  • National average 62.68 (computed here)
  • 495 patients
• Discharge function score 61.73
  • State average 71.62 (computed here)
  • National average 61.19 (computed here)
  • 452 patients
• Health information given to the patient 63.6
  • State average 92.19 (computed here)
  • National average 90.76 (computed here)
  • 445 patients
• Health information passed to the next provider 44.41
  • State average 80.47 (computed here)
  • National average 78.53 (computed here)
  • 322 patients
• Medicare spending per episode, against the national average 0.87
  • State average 1.03 (computed here)
  • National average 0.97 (computed here)
  • 178 patients
• Patients got better at bathing 64.37
  • State average 91.34 (computed here)
  • National average 85.61 (computed here)
  • 414 patients
• Patients got better at getting in and out of bed 70.57
  • State average 91.28 (computed here)
  • National average 83.24 (computed here)
  • 380 patients
• Patients got better at taking their drugs correctly by mouth 71.47
  • State average 89.78 (computed here)
  • National average 81.2 (computed here)
  • 266 patients
• Patients got better at walking or moving around 74.05
  • State average 90.52 (computed here)
  • National average 83.22 (computed here)
  • 421 patients
• Patients who fell with major injury 1.16
  • State average 1.29 (computed here)
  • National average 1.06 (computed here)
  • 777 patients
• Patients' breathing improved 61.99
  • State average 91.06 (computed here)
  • National average 84.54 (computed here)
  • 296 patients
• Physician-recommended actions on medication issues were timely 98.71
  • State average 92.81 (computed here)
  • National average 90.52 (computed here)
  • 778 patients
• Potentially preventable hospitalisations during care As expected9.94
  • State average 11.59 (computed here)
  • National average 10.9 (computed here)
  • Same as national rate
  • 50 patients
• Potentially preventable readmissions within 30 days As expected4.44
  • State average 4.05 (computed here)
  • National average 4.13 (computed here)
  • Same as national rate
  • 64 patients
• Pressure ulcers or injuries that are new or worsened 0.23
  • State average 0.3 (computed here)
  • National average 0.28 (computed here)
  • 471 patients
• Quality of patient care star rating Worse2 of 5
  • State average 3.76 (computed here)
  • National average 3.25 (computed here)
• Successful return to home or community As expected82.21
  • State average 83.28 (computed here)
  • National average 80.17 (computed here)
  • Same as national rate
  • 110 patients

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

• Simon Haileselassie Tesfau, MD

  • Internal Medicine Physician
  • Memphis, TN
  • NPI 1891890406
• Janet Susanne White, FNP

  • Family Nurse Practitioner
  • Cordova, TN
  • NPI 1144087693

• Provider of Services: the certification, provider type, beds and status.
• Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
• NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.