University Health System, Inc.

Doing business as University of Tennessee Medical Center

Hospital in Knoxville, TN, Medicare certification number 440015. CMS publishes 68 quality measures for it.

Medicare certification

Provider of Services

CCN: 440015The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jul 1, 1966
Last certification: Sep 13, 2017
Beds: 655
Overall star rating: 4 of 5Care Compare
Address: 1924 Alcoa Highway
Knoxville, TN 37920
(865) 544-9000

NPI records for this facility (CCN to NPI Mapping) 1

University Health System, Inc.

dba University of Tennessee Medical Center
- General Acute Care Hospital
- Knoxville, TN
- NPI 1538164090
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse2 of 5
- State average 3.21 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 2.65 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse3 of 5
- State average 3.17 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Better4 of 5
- State average 3.27 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Better4 of 5
- State average 3.47 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Better4 of 5
- State average 3.17 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Better4 of 5
- State average 3.7 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 3.52 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.25 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Affiliated providers 1,308

Page 1 of 53Medicare Care Compare

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

Rochelle L Aaser, APRN
- Critical Care Medicine Nurse Practitioner
- Knoxville, TN
- NPI 1306067921
Bassem A Abazid, M.D.
- Cardiovascular Disease Physician
- Lenoir City, TN
- NPI 1689835944
Todd Abel, MD
- Neurological Surgery Physician
- Knoxville, TN
- NPI 1518946615
Julia Ann Abraham, MD
- Family Medicine Physician
- Knoxville, TN
- NPI 1417417403
Wala M Abusalah, MD
- Nephrology Physician
- Indianapolis, IN
- NPI 1578034161
Jeffrey S Adams, MD
- Otolaryngology Physician
- Morristown, TN
- NPI 1942251806
Lauren Cathleen Ade, APRN
- Clinical Nurse Specialist
- Knoxville, TN
- NPI 1598305070
Michial A Adkins, CRNA
- Certified Registered Nurse Anesthetist
- Knoxville, TN
- NPI 1740594365
Fatima Ahmed, D.O.
- Family Medicine Physician
- Knoxville, TN
- NPI 1164787263
Shaun Ajinkya, M.D.
- Neurology Physician
- Rochester, MN
- NPI 1952750416
Shefiulai Akande
- Family Medicine Physician
- Dallas, TX
- NPI 1851903181
Tokunbo Akinleye, FNP-BC
- Acute Care Nurse Practitioner
- Knoxville, TN
- NPI 1851797625
Cally M Alewine, NP
- Nurse Practitioner
- Knoxville, TN
- NPI 1275260861
John Milton Alexander, DO
- Cardiovascular Disease Physician
- Germantown, TN
- NPI 1366005324
Jonathan Struan Alexander, M.D.
- Hematology & Oncology Physician
- Charleston, SC
- NPI 1619409257
David Naji Aljadir, M.D.
- Hematology & Oncology Physician
- Knoxville, TN
- NPI 1922201136
Anton M Allen Jr., MD
- Diagnostic Radiology Physician
- Knoxville, TN
- NPI 1659374874
Mallory Martin Allen, PA
- Nurse Practitioner
- Knoxville, TN
- NPI 1588925895
Robert C Alley, MD
- Internal Medicine Physician
- Powell, TN
- NPI 1730123167
Addie Allison
- Surgical Physician Assistant
- Knoxville, TN
- NPI 1861289761
Kenneth M Allum III, MD
- Family Medicine Physician
- Jefferson City, TN
- NPI 1487636189
Bond Almand, MD
- Otolaryngology Physician
- Maryville, TN
- NPI 1487687489
Issam M Almashharawi, M.D.
- Hospitalist Physician
- Knoxville, TN
- NPI 1598734006
Omar Mohamed Alsharif, MD
- Hematology & Oncology Physician
- Knoxville, TN
- NPI 1548758527
Samar M. Alsharif
- Hospitalist Physician
- Knoxville, TN
- NPI 1528032984

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.89
- State average 1 (computed here)
- National average 1.06
- No different than the national rate
- 2,368 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite Worse1.44
- State average 0.99 (computed here)
- National average 1
- Worse than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications Worse218.76
- State average 181.38 (computed here)
- National average 173.3
- Worse than the national rate
- 354 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected1.9
- State average 2.38 (computed here)
- National average 2.4
- No different than the national rate
- 125 patients
- Period from 07/01/2022
Death rate for COPD patients As expected7.3
- State average 9.07 (computed here)
- National average 8.6
- No different than the national rate
- 152 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected13.1
- State average 12.26 (computed here)
- National average 11.9
- No different than the national rate
- 172 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected11
- State average 11.61 (computed here)
- National average 11.1
- No different than the national rate
- 594 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected15.8
- State average 16.17 (computed here)
- National average 15.2
- No different than the national rate
- 789 patients
- Period from 07/01/2022
Death rate for stroke patients As expected12
- State average 12.98 (computed here)
- National average 11.9
- No different than the national rate
- 884 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.7
- State average 4.36 (computed here)
- National average 3.9
- No different than the national rate
- 6,822 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.27
- State average 0.21 (computed here)
- National average 0.21
- No different than the national rate
- 11,971 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate Worse0.47
- State average 0.28 (computed here)
- National average 0.27
- Worse than the national rate
- 12,153 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected4.04
- State average 3.4 (computed here)
- National average 3.52
- No different than the national rate
- 3,895 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.26
- State average 1.62 (computed here)
- National average 1.67
- No different than the national rate
- 1,688 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected3.27
- State average 2.29 (computed here)
- National average 2.34
- No different than the national rate
- 3,577 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected9.5
- State average 9.55 (computed here)
- National average 9.42
- No different than the national rate
- 1,582 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected6.41
- State average 5.25 (computed here)
- National average 5.27
- No different than the national rate
- 1,624 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected2.51
- State average 1.73 (computed here)
- National average 1.77
- No different than the national rate
- 761 patients
- Period from 07/01/2022
Pressure ulcer rate Worse1.78
- State average 0.61 (computed here)
- National average 0.63
- Worse than the national rate
- 9,199 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected4.4
- State average 4.37 (computed here)
- National average 4.1
- No different than the national rate
- 77 patients
- Period from 04/01/2023

Infections 6

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) Better0.33
- State average 0.41
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) Better0.52
- State average 0.63
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.35
- State average 0.25
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.98
- State average 0.99
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Abdominal Hysterectomy As expected0.56
- State average 1.17
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery Better0.45
- State average 0.89
- National average 1
- Better than the national benchmark
- Period from 10/01/2024

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 6.6
- State average 5.37 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 7.5
- State average 6.1 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.99
- State average 1.02
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 17

Medicare Care Compare

Antithrombotic Therapy by End of Hospital Day 2 92
- State average 92.42 (computed here)
- National average 92.79 (computed here)
- 598 patients
- Period from 01/01/2024
Appropriate care for severe sepsis and septic shock 53
- State average 59
- National average 65
- 142 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 255
- State average 170
- National average 168
- 415 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 249
- State average 162
- National average 162
- 394 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 753
- State average 308
- National average 257
- 21 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 98
- State average 95.07 (computed here)
- National average 96.1 (computed here)
- 669 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 100
- State average 95
- National average 93
- 143 patients
- Period from 01/01/2024
Head CT results 71
- State average 69
- National average 69
- 17 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 84
- State average 75
- National average 78
- 7,171 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 95
- State average 89.76 (computed here)
- National average 93.49 (computed here)
- 6,145 patients
- Period from 01/01/2024
Left before being seen 0
- State average 3
- National average 2
- 79,199 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 14
- State average 14
- National average 15
- 10,216 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 69
- State average 63
- National average 73
- 36 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 86
- State average 83
- National average 87
- 21 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 71
- State average 77
- National average 81
- 142 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 85
- State average 92
- National average 93
- 81 patients
- Period from 10/01/2024
ST-Segment Elevation Myocardial Infarction (STEMI) 2
- State average 41.67 (computed here)
- National average 46.51 (computed here)
- 43 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (13)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 7
Emergency department volume — very high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.7
- State average 14.37 (computed here)
- National average 14.4
- No different than the national rate
- 331 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected20.4
- State average 21.35 (computed here)
- National average 21.3
- No different than the national rate
- 1,165 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -9.6
- State average 1.29 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 169 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -18.7
- State average 5.29 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 713 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 4.2
- State average 5.61 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 884 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.7
- State average 17.45 (computed here)
- National average 17.3
- No different than the national rate
- 1,517 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected4.5
- State average 5.03 (computed here)
- National average 5.4
- No different than the national rate
- 744 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected11.4
- State average 11.23 (computed here)
- National average 10.7
- No different than the national rate
- 744 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected5.5
- State average 5.92 (computed here)
- National average 5.8
- No different than the national rate
- 76 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected9
- State average 10.8 (computed here)
- National average 11
- No different than the national rate
- 194 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19
- State average 19.86 (computed here)
- National average 20
- No different than the national rate
- 369 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected11.8
- State average 12.75 (computed here)
- National average 13
- No different than the national rate
- 2,004 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.9
- State average 1.01 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 1,378 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Other hospitals in Knoxville, TN

Lakeshore Mental Health Institute terminated
Parkwest Medical Center 9352 Park West Blvd
Parkwest Medical Center 9352 Park West Blvd
Select Specialty Hospital-Knoxville 1901 Clinch Ave/Fourth Floor N terminated
Select Specialty Hospital-Knoxville 1901 Clinch Ave Forth Floor N terminated

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.