Novant Health Hilton Head Medical Center

Hospital in Hilton Head Island, SC, Medicare certification number 420080. CMS publishes 64 quality measures for it.

Medicare certification

Provider of Services

CCN: 420080The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Other
Control type: Other
Participating since: Aug 11, 1975
Last certification: Nov 23, 2022
Beds: 93
Overall star rating: 2 of 5Care Compare
Most recent change of ownership: Feb 1, 2024 (4 total)
Address: 25 Hospital Center Blvd
Hilton Head Island, SC 29926
(843) 681-6122

NPI records for this facility 1

Hilton Head Medical Center LLC
- General Acute Care Hospital
- Hilton Head Island, SC
- NPI 1902675101
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse1 of 5
- State average 3.08 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 2.72 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse2 of 5
- State average 3.36 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Worse2 of 5
- State average 3.48 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse2 of 5
- State average 3.68 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse2 of 5
- State average 3.34 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse2 of 5
- State average 3.62 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse2 of 5
- State average 3.7 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse2 of 5
- State average 3.42 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.89
- State average 1.02 (computed here)
- National average 1.06
- No different than the national rate
- 585 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.88
- State average 0.96 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected190.66
- State average 172.77 (computed here)
- National average 173.3
- No different than the national rate
- 36 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected2.4
- State average 2.47 (computed here)
- National average 2.4
- No different than the national rate
- 51 patients
- Period from 07/01/2022
Death rate for COPD patients As expected10.6
- State average 9.05 (computed here)
- National average 8.6
- No different than the national rate
- 48 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected13.2
- State average 12.1 (computed here)
- National average 11.9
- No different than the national rate
- 216 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected9.8
- State average 11.55 (computed here)
- National average 11.1
- No different than the national rate
- 331 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected17.8
- State average 15.93 (computed here)
- National average 15.2
- No different than the national rate
- 457 patients
- Period from 07/01/2022
Death rate for stroke patients As expected14.2
- State average 12.08 (computed here)
- National average 11.9
- No different than the national rate
- 174 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected4
- State average 3.86 (computed here)
- National average 3.9
- No different than the national rate
- 2,102 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.22
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 4,399 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.28
- State average 0.27 (computed here)
- National average 0.27
- No different than the national rate
- 4,315 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.71
- State average 3.45 (computed here)
- National average 3.52
- No different than the national rate
- 930 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.66
- State average 1.6 (computed here)
- National average 1.67
- No different than the national rate
- 54 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.08
- State average 2.29 (computed here)
- National average 2.34
- No different than the national rate
- 994 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected8.92
- State average 9.45 (computed here)
- National average 9.42
- No different than the national rate
- 56 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected5.19
- State average 5.07 (computed here)
- National average 5.27
- No different than the national rate
- 40 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.68
- State average 1.75 (computed here)
- National average 1.77
- No different than the national rate
- 253 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.26
- State average 0.53 (computed here)
- National average 0.63
- No different than the national rate
- 3,231 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected4.5
- State average 4.21 (computed here)
- National average 4.1
- No different than the national rate
- 31 patients
- Period from 04/01/2023

Infections 2

Medicare Care Compare

Clostridium Difficile (C.Diff) Better0.3
- State average 0.3
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected1.08
- State average 1.09
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (4)

Catheter Associated Urinary Tract Infections (ICU + select Wards) — 13
Central Line Associated Bloodstream Infection (ICU + select Wards) — 13
MRSA Bacteremia — 13
SSI - Abdominal Hysterectomy — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 7.9
- State average 6.74 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 4.6
- State average 6.44 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.02
- State average 0.99
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 17

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 48
- State average 63
- National average 65
- 116 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 168
- State average 163
- National average 168
- 502 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 236
- State average 320
- National average 287
- 17 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 166
- State average 158
- National average 162
- 467 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 273
- State average 244
- National average 257
- 21 patients
- Period from 10/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 88
- State average 94
- National average 93
- 57 patients
- Period from 01/01/2024
Head CT results 89
- State average 72
- National average 69
- 19 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 86
- State average 73
- National average 78
- 798 patients
- Period from 10/01/2024
Hospital Harm - Severe Hyperglycemia 2
- State average 7.06 (computed here)
- National average 8.08 (computed here)
- 4,576 patients
- Period from 01/01/2024
Hospital Harm - Severe Hypoglycemia 1
- State average 1.68 (computed here)
- National average 1.09 (computed here)
- 832 patients
- Period from 01/01/2024
Left before being seen 0
- State average 2
- National average 2
- 22,804 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 14
- State average 17
- National average 15
- 1,101 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 59
- State average 72
- National average 73
- 39 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 21
- State average 88
- National average 87
- 14 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 75
- State average 80
- National average 81
- 116 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 93
- State average 95
- National average 93
- 61 patients
- Period from 10/01/2024
Venous Thromboembolism Prophylaxis 86
- State average 89.1 (computed here)
- National average 82.23 (computed here)
- 2,836 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (13)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Discharged on Antithrombotic Therapy — 5
Emergency department volume — medium
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.9
- State average 14.31 (computed here)
- National average 14.4
- No different than the national rate
- 213 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected22.9
- State average 21.55 (computed here)
- National average 21.3
- No different than the national rate
- 374 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -13.8
- State average 1.02 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 191 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -2.8
- State average 4.03 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 371 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 0.5
- State average 2.82 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 460 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected19.2
- State average 17.74 (computed here)
- National average 17.3
- No different than the national rate
- 436 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.8
- State average 5.43 (computed here)
- National average 5.4
- No different than the national rate
- 53 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected9
- State average 10.07 (computed here)
- National average 10.7
- No different than the national rate
- 53 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected5.7
- State average 6.1 (computed here)
- National average 5.8
- No different than the national rate
- 25 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected11.4
- State average 11.41 (computed here)
- National average 11
- No different than the national rate
- 51 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected20.4
- State average 20.02 (computed here)
- National average 20
- No different than the national rate
- 66 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected13.6
- State average 13.03 (computed here)
- National average 13
- No different than the national rate
- 448 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.9
- State average 1 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 775 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.