Medical Services of America Inc

CCN

341539The number CMS certifies the facility under, not a provider identifier

Status

Active

Provider type

Hospice

Ownership

For-Profit

Control type

Proprietary - Corporation

Participating since

Nov 21, 1988

Last certification

May 27, 2021

Address

400 Shadowline Drive, Suite 102
Boone, NC 28607
(828) 265-3926

• Medical Services of America, Inc.

  dba Medi Home Health and Hospice

  • Community Based Hospice Care Agency
  • Boone, NC
  • NPI 1821339235
  Medicare enrollment

• Caregivers rated the hospice agency a 9 or 10 85
  • State average 86
  • National average 83
  • Period from 10/01/2023-09/30/2025
• The hospice team always communicated well 84
  • State average 85
  • National average 82
  • Period from 10/01/2023-09/30/2025
• The hospice team always provided timely help 83
  • State average 81
  • National average 78
  • Period from 10/01/2023-09/30/2025
• The hospice team always treated the patient with respect 93
  • State average 93
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The hospice team provided the right amount of emotional and spiritual support 92
  • State average 92
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The patient always got the help they needed for pain and symptoms 78
  • State average 79
  • National average 76
  • Period from 10/01/2023-09/30/2025
• YES, they would definitely recommend the hospice 88
  • State average 88
  • National average 85
  • Period from 10/01/2023-09/30/2025

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

• Richard Brian Ambler, MD

  • Family Medicine Physician
  • Sparta, NC
  • NPI 1477758142
• Elizabeth Leigh Bradley, M. D.

  • Family Medicine Physician
  • Jefferson, NC
  • NPI 1669448148
• Christopher Darrell Campbell, M. D.

  • Family Medicine Physician
  • Jefferson, NC
  • NPI 1902872351
• John Emmett Fesperman, FNP

  • Family Nurse Practitioner
  • Concord, NC
  • NPI 1013096981
• Cecilia Bernadette Gordon, D.O.

  • Family Medicine Physician
  • Apex, NC
  • NPI 1356401749
• Jessica Mitchell Johnson, FNP-C

  • Family Nurse Practitioner
  • Concord, NC
  • NPI 1215717525
• Amanda Lynn Kincaid

  • Nurse Practitioner
  • Blowing Rock, NC
  • NPI 1225672959
• Thomas Kirkland, D.O.

  • Internal Medicine Physician
  • Morganton, NC
  • NPI 1932526720
• Kevin John Kurtz, MD

  • Family Medicine Physician
  • Jefferson, NC
  • NPI 1396711057
• Jayne B Leonard, MD

  • Family Medicine Physician
  • Jefferson, NC
  • NPI 1457391401
• Derek Robert McClure, FNP-C

  • Family Nurse Practitioner
  • West Jefferson, NC
  • NPI 1184738338
• Marshall Cary Murrey, M.D.

  • Family Medicine Physician
  • Boone, NC
  • NPI 1639163546
• Kelli Davis Nowikowski, M.D.

  • Internal Medicine Physician
  • Atlanta, GA
  • NPI 1194983759
• Leslie Ann Smith, M.D.

  • Hospitalist Physician
  • North Wilkesboro, NC
  • NPI 1508964297
• Richard Rey Stark, M.D.

  • Internal Medicine Physician
  • Boone, NC
  • NPI 1023104049
• Timothy J Turbett, MD

  • Family Medicine Physician
  • Boone, NC
  • NPI 1407917867
• Shirley Anne Warner, FNP-C

  • Family Nurse Practitioner
  • West Jefferson, NC
  • NPI 1548526569
• Melinda Donelle Wonsick, M.D.

  • Family Medicine Physician
  • Jefferson, NC
  • NPI 1619907334

• Beliefs & Values Addressed (if desired by the patient) 99.69
  • State average 99.7
  • National average 99.27
  • Period from 10/01/2024 - 09/30/2025
• Burdensome transitions, Type 1 (% live discharges) 12.6
  • State average 5.8
  • National average 8.5
  • Period from 01/01/2023 - 12/31/2024
• Burdensome transitions, Type 2 (% live discharges) 2.6
  • State average 1.7
  • National average 2.1
  • Period from 01/01/2023 - 12/31/2024
• CHC/GIP provided (% days) 0.3
  • State average 1.8
  • National average 0.5
  • Period from 01/01/2023 - 12/31/2024
• Early live discharges (% live discharges) 7.8
  • State average 8.9
  • National average 7.3
  • Period from 01/01/2023 - 12/31/2024
• Gaps in nursing visits (% elections) 69.1
  • State average 49.8
  • National average 52.4
  • Period from 01/01/2023 - 12/31/2024
• Hospice and Palliative Care Composite Process Measure 99.22
  • State average 97.95
  • National average 96.15
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Dyspnea Screening 99.69
  • State average 99.87
  • National average 99.53
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Dyspnea Treatment 99.45
  • State average 99.24
  • National average 98.59
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Pain Assessment 100
  • State average 98.65
  • National average 98.27
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Pain Screening 99.84
  • State average 99.6
  • National average 99
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Treatment Preferences 99.84
  • State average 99.94
  • National average 99.8
  • Period from 10/01/2024 - 09/30/2025
• Hospice Care Index Overall Score 10
  • State average 9.5
  • National average 8.8
  • Period from 01/01/2023 - 12/31/2024
• Hospice Visits in the Last Days of Life 64.8
  • State average 64.4
  • National average 48.3
  • Period from 01/01/2023 - 12/31/2024
• Late live discharges (% live discharges) 30.7
  • State average 33.3
  • National average 37.4
  • Period from 01/01/2023 - 12/31/2024
• Nurse care minutes per routine home care days (minutes) 9.6
  • State average 14
  • National average 19.9
  • Period from 01/01/2023 - 12/31/2024
• Patient Treated with an Opioid Who Are Given a Bowel Regimen 100
  • State average 99.36
  • National average 98.46
  • Period from 10/01/2024 - 09/30/2025
• Per-beneficiary spending (U.S. dollars $) 19,270
  • State average 14,453.32 (computed here)
  • National average 19,227
  • Period from 01/01/2023 - 12/31/2024
• Skilled nursing minutes on weekends (% minutes) 8.4
  • State average 9.4
  • National average 9.6
  • Period from 01/01/2023 - 12/31/2024
• Visits near death (% decedents) 97.3
  • State average 93.5
  • National average 89.3
  • Period from 01/01/2023 - 12/31/2024

No other hospices are listed in Boone, NC; these share its ZIP code area (286xx).

• Alexander Hospice Taylorsville
• Amorem Lenoir
• Carolina Caring Newton
• Hospice of Iredell County, Inc Statesville
• Medi Home Hospice Newland
• Wake Forest Baptist Health Care at Home Hospice-Wi Wilkesboro

• Provider of Services: the certification, provider type, beds and status.
• Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
• NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.