Asheville-Oteen VA Medical Center

Hospital in Asheville, NC, Medicare certification number 34036F. CMS publishes 36 quality measures for it.

Medicare certification

Provider of Services

CCN: 34036FThe number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital
Listed by Care Compare as: Acute Care - Veterans Administration
Ownership: Veterans Health Administration
Participating since: Jul 19, 2005
Last certification: Jul 19, 2005
Beds: 389
Overall star rating: 4 of 5Care Compare
Address: 1100 Tunnel Road
Asheville, NC 28805
(828) 298-7911

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Better4 of 5
- State average 3.27 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Better5 of 5
- State average 2.84 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Better5 of 5
- State average 3.44 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Better5 of 5
- State average 3.45 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Better5 of 5
- State average 3.59 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Better5 of 5
- State average 3.32 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Better4 of 5
- State average 3.42 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better5 of 5
- State average 3.66 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Better5 of 5
- State average 3.39 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 18

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.91
- State average 1.02 (computed here)
- National average 1.06
- No different than the national rate
- 875 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected1.1
- State average 0.99 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected175.97
- State average 178.18 (computed here)
- National average 173.3
- No different than the national rate
- 32 patients
- Period from 07/01/2022
Death rate for COPD patients As expected7.6
- State average 8.75 (computed here)
- National average 8.6
- No different than the national rate
- 162 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected10.6
- State average 11.93 (computed here)
- National average 11.9
- No different than the national rate
- 144 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected10.1
- State average 11.28 (computed here)
- National average 11.1
- No different than the national rate
- 429 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected11.8
- State average 15.37 (computed here)
- National average 15.2
- No different than the national rate
- 566 patients
- Period from 07/01/2022
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.6
- State average 3.99 (computed here)
- National average 3.9
- No different than the national rate
- 1,627 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.29
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 6,385 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.26
- State average 0.27 (computed here)
- National average 0.27
- No different than the national rate
- 6,801 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.94
- State average 3.73 (computed here)
- National average 3.52
- No different than the national rate
- 1,299 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.44
- State average 1.62 (computed here)
- National average 1.67
- No different than the national rate
- 837 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.03
- State average 2.33 (computed here)
- National average 2.34
- No different than the national rate
- 1,286 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected9.99
- State average 9.09 (computed here)
- National average 9.42
- No different than the national rate
- 723 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected5.18
- State average 4.93 (computed here)
- National average 5.27
- No different than the national rate
- 769 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.62
- State average 1.74 (computed here)
- National average 1.77
- No different than the national rate
- 242 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.9
- State average 0.64 (computed here)
- National average 0.63
- No different than the national rate
- 4,388 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected2.9
- State average 4.04 (computed here)
- National average 4.1
- No different than the national rate
- 235 patients
- Period from 04/01/2023

Measures CMS does not publish for this facility (2)

Death rate for CABG surgery patients — 5
Death rate for stroke patients — 5

Infections 1

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.36
- State average 0.48
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (5)

Central Line Associated Bloodstream Infection (ICU + select Wards) — 13
Clostridium Difficile (C.Diff) — 5
MRSA Bacteremia — 5
SSI - Abdominal Hysterectomy — 5
SSI - Colon Surgery — 5

Unplanned visits 8

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.8
- State average 14.22 (computed here)
- National average 14.4
- No different than the national rate
- 114 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected21.3
- State average 21.37 (computed here)
- National average 21.3
- No different than the national rate
- 328 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -9.3
- State average 2.52 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 179 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -17.3
- State average 4.06 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 516 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients -6.9
- State average 4.36 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 631 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected18.6
- State average 17.06 (computed here)
- National average 17.3
- No different than the national rate
- 408 patients
- Period from 07/01/2023
Rate of readmission after hip/knee replacement As expected5
- State average 5.7 (computed here)
- National average 5.8
- No different than the national rate
- 249 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19.4
- State average 19.82 (computed here)
- National average 20
- No different than the national rate
- 120 patients
- Period from 07/01/2023

Measures CMS does not publish for this facility (6)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy — 5
Rate of inpatient admissions for patients receiving outpatient chemotherapy — 5
Rate of readmission for CABG — 5
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) — 5
Ratio of unplanned hospital visits after hospital outpatient surgery — 5

Other hospitals in Asheville, NC

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.