Carolinas Medical Center/Behav Health

Hospital in Charlotte, NC, Medicare certification number 340113. CMS publishes 66 quality measures for it.

Medicare certification

Provider of Services

CCN: 340113The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Government - Hospital District or Authority
Control type: Hospital district or authority
Participating since: Jul 1, 1966
Last certification: Mar 4, 2011
Beds: 843
Overall star rating: 4 of 5Care Compare
Address: 1000 Blythe Blvd
Charlotte, NC 28203
(704) 355-2000

NPI records for this facility 6

Carolinas Medical Center
- Psychiatric Hospital Unit
- Charlotte, NC
- NPI 1053358945
Medicare enrollment
Carolinas Medical Center
- General Acute Care Hospital
- Charlotte, NC
- NPI 1295789907
Medicare enrollment
Carolinas Medical Center
- General Acute Care Hospital
- Charlotte, NC
- NPI 1376985135
Medicare enrollment
Carolinas Medical Center
- Children's Rehabilitation Hospital
- Charlotte, NC
- NPI 1699829887
Medicare enrollment
Carolinas Medical Center
- End-Stage Renal Disease (ESRD) Treatment Clinic/Center
- Charlotte, NC
- NPI 1720029705
Medicare enrollment
Carolinas Medical Center
- Clinical Medical Laboratory
- Charlotte, NC
- NPI 1811005150
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.27 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 2.84 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse3 of 5
- State average 3.44 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 3.45 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse3 of 5
- State average 3.59 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse3 of 5
- State average 3.32 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse3 of 5
- State average 3.42 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 3.66 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.39 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected1.1
- State average 1.02 (computed here)
- National average 1.06
- No different than the national rate
- 3,736 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.88
- State average 0.99 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected180.59
- State average 178.18 (computed here)
- National average 173.3
- No different than the national rate
- 340 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected1.8
- State average 2.5 (computed here)
- National average 2.4
- No different than the national rate
- 69 patients
- Period from 07/01/2022
Death rate for COPD patients As expected6.8
- State average 8.75 (computed here)
- National average 8.6
- No different than the national rate
- 99 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected8.7
- State average 11.93 (computed here)
- National average 11.9
- No different than the national rate
- 160 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected9.4
- State average 11.28 (computed here)
- National average 11.1
- No different than the national rate
- 385 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected13.2
- State average 15.37 (computed here)
- National average 15.2
- No different than the national rate
- 529 patients
- Period from 07/01/2022
Death rate for stroke patients As expected13.2
- State average 12.32 (computed here)
- National average 11.9
- No different than the national rate
- 698 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.3
- State average 3.99 (computed here)
- National average 3.9
- No different than the national rate
- 7,580 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.2
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 14,609 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.26
- State average 0.27 (computed here)
- National average 0.27
- No different than the national rate
- 15,273 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.07
- State average 3.73 (computed here)
- National average 3.52
- No different than the national rate
- 6,259 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.16
- State average 1.62 (computed here)
- National average 1.67
- No different than the national rate
- 3,788 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.89
- State average 2.33 (computed here)
- National average 2.34
- No different than the national rate
- 5,917 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected7.61
- State average 9.09 (computed here)
- National average 9.42
- No different than the national rate
- 3,685 patients
- Period from 07/01/2022
Postoperative sepsis rate Better3.16
- State average 4.93 (computed here)
- National average 5.27
- Better than the national rate
- 3,662 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.49
- State average 1.74 (computed here)
- National average 1.77
- No different than the national rate
- 1,563 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.76
- State average 0.64 (computed here)
- National average 0.63
- No different than the national rate
- 12,904 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected3.1
- State average 4.04 (computed here)
- National average 4.1
- No different than the national rate
- 304 patients
- Period from 04/01/2023

Infections 6

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) Better0.34
- State average 0.48
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected1.01
- State average 0.66
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.33
- State average 0.28
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia Better0.32
- State average 0.62
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
SSI - Abdominal Hysterectomy As expected0.8
- State average 1.23
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected1.04
- State average 0.97
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Outpatient imaging 1

Medicare Care Compare

Abdomen CT Use of Contrast Material 8.4
- State average 4.66 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024

Measures CMS does not publish for this facility (1)

Breast Cancer Screening Recall Rates — 7

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.98
- State average 0.95
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 16

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 40
- State average 64
- National average 65
- 104 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 206
- State average 191
- National average 168
- 397 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 196
- State average 187
- National average 162
- 375 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 316
- State average 300
- National average 257
- 17 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 96
- State average 96.77 (computed here)
- National average 96.1 (computed here)
- 726 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 97
- State average 95
- National average 93
- 215 patients
- Period from 01/01/2024
Healthcare workers given influenza vaccination 86
- State average 90
- National average 78
- 12,700 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 98
- State average 96.08 (computed here)
- National average 93.49 (computed here)
- 6,594 patients
- Period from 01/01/2024
Left before being seen 2
- State average 2
- National average 2
- 139,272 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 13
- State average 16
- National average 15
- 16,251 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 74
- State average 75
- National average 73
- 42 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 86
- State average 84
- National average 87
- 29 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 58
- State average 80
- National average 81
- 104 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 95
- State average 95
- National average 93
- 37 patients
- Period from 10/01/2024
ST-Segment Elevation Myocardial Infarction (STEMI) 77
- State average 54.25 (computed here)
- National average 46.51 (computed here)
- 26 patients
- Period from 01/01/2024
Venous Thromboembolism Prophylaxis 91
- State average 88.42 (computed here)
- National average 82.23 (computed here)
- 23,730 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (14)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 1
Emergency department volume — very high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Head CT results — 1
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.3
- State average 14.22 (computed here)
- National average 14.4
- No different than the national rate
- 374 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected20.8
- State average 21.37 (computed here)
- National average 21.3
- No different than the national rate
- 909 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 7.7
- State average 2.52 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 223 patients
- Period from 07/01/2022
Hospital return days for heart failure patients 16.5
- State average 4.06 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 452 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients -0.7
- State average 4.36 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 538 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.9
- State average 17.06 (computed here)
- National average 17.3
- No different than the national rate
- 929 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.1
- State average 5.41 (computed here)
- National average 5.4
- No different than the national rate
- 1,952 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected10.6
- State average 10.53 (computed here)
- National average 10.7
- No different than the national rate
- 1,952 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected5.4
- State average 5.7 (computed here)
- National average 5.8
- No different than the national rate
- 284 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected9.6
- State average 10.9 (computed here)
- National average 11
- No different than the national rate
- 111 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected20.8
- State average 19.82 (computed here)
- National average 20
- No different than the national rate
- 369 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected13.9
- State average 12.92 (computed here)
- National average 13
- No different than the national rate
- 1,280 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1
- State average 0.98 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 1,810 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.