Olean General Hospital

Hospital in Olean, NY, Medicare certification number 330103. CMS publishes 61 quality measures for it.

Medicare certification

Provider of Services

CCN: 330103The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Proprietary
Control type: Private (for profit)
Participating since: Jul 1, 1966
Last certification: May 26, 2022
Beds: 186
Overall star rating: 1 of 5Care Compare
Address: 515 Main Street
Olean, NY 14760
(716) 373-2600

NPI records for this facility 2

Olean General Hospital
- General Acute Care Hospital
- Olean, NY
- NPI 1225083074
Medicare enrollment
Olean General Hospital
- Medicare Defined Swing Bed Hospital Unit
- Olean, NY
- NPI 1699715904
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse1 of 5
- State average 3.04 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse1 of 5
- State average 2.27 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse3 of 5
- State average 2.9 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Worse2 of 5
- State average 2.67 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse2 of 5
- State average 2.89 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse1 of 5
- State average 2.81 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse1 of 5
- State average 2.3 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse1 of 5
- State average 3.1 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse2 of 5
- State average 2.8 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 18

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.99
- State average 1.05 (computed here)
- National average 1.06
- No different than the national rate
- 356 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.94
- State average 1.1 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected208.98
- State average 183.97 (computed here)
- National average 173.3
- No different than the national rate
- 33 patients
- Period from 07/01/2022
Death rate for COPD patients As expected9.7
- State average 8.32 (computed here)
- National average 8.6
- No different than the national rate
- 120 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected10.3
- State average 11.31 (computed here)
- National average 11.9
- No different than the national rate
- 114 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected12.3
- State average 10.43 (computed here)
- National average 11.1
- No different than the national rate
- 152 patients
- Period from 07/01/2022
Death rate for pneumonia patients Worse22
- State average 14.6 (computed here)
- National average 15.2
- Worse than the national rate
- 428 patients
- Period from 07/01/2022
Death rate for stroke patients As expected13.9
- State average 11.03 (computed here)
- National average 11.9
- No different than the national rate
- 92 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Worse5.2
- State average 3.71 (computed here)
- National average 3.9
- Worse than the national rate
- 1,658 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.19
- State average 0.21 (computed here)
- National average 0.21
- No different than the national rate
- 2,789 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.29
- State average 0.29 (computed here)
- National average 0.27
- No different than the national rate
- 2,826 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.46
- State average 3.69 (computed here)
- National average 3.52
- No different than the national rate
- 349 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.65
- State average 1.67 (computed here)
- National average 1.67
- No different than the national rate
- 110 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.18
- State average 2.43 (computed here)
- National average 2.34
- No different than the national rate
- 331 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected7.94
- State average 9.32 (computed here)
- National average 9.42
- No different than the national rate
- 121 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected7.66
- State average 5.46 (computed here)
- National average 5.27
- No different than the national rate
- 100 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.72
- State average 1.73 (computed here)
- National average 1.77
- No different than the national rate
- 53 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.29
- State average 0.91 (computed here)
- National average 0.63
- No different than the national rate
- 2,223 patients
- Period from 07/01/2022

Measures CMS does not publish for this facility (2)

Death rate for CABG surgery patients — 5
Rate of complications for hip/knee replacement patients — 1

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) Better0.17
- State average 0.44
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected1.84
- State average 0.55
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) As expected1.13
- State average 0.33
- National average 1
- No different than national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.76
- State average 0.68
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected1.77
- State average 0.75
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 11.6
- State average 5.23 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 15.6
- State average 23.75 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.94
- State average 0.99
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 15

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 71
- State average 60
- National average 65
- 458 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 147
- State average 200
- National average 168
- 783 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 327
- State average 331
- National average 287
- 33 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 140
- State average 194
- National average 162
- 696 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 203
- State average 294
- National average 257
- 58 patients
- Period from 10/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 94
- State average 92
- National average 93
- 401 patients
- Period from 01/01/2024
Head CT results 80
- State average 67
- National average 69
- 20 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 57
- State average 72
- National average 78
- 1,510 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 84
- State average 94.43 (computed here)
- National average 93.49 (computed here)
- 670 patients
- Period from 01/01/2024
Left before being seen 3
- State average 2
- National average 2
- 39,760 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 4
- State average 14
- National average 15
- 211 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 95
- State average 74
- National average 73
- 199 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 68
- State average 86
- National average 87
- 92 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 85
- State average 78
- National average 81
- 458 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 92
- State average 88
- National average 93
- 286 patients
- Period from 10/01/2024

Measures CMS does not publish for this facility (15)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Discharged on Antithrombotic Therapy — 5
Emergency department volume — medium
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 11

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected13.5
- State average 14.47 (computed here)
- National average 14.4
- No different than the national rate
- 156 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected21
- State average 21.89 (computed here)
- National average 21.3
- No different than the national rate
- 235 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -11.5
- State average 10.66 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 97 patients
- Period from 07/01/2022
Hospital return days for heart failure patients 33.4
- State average 26.25 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 169 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 14.2
- State average 27.98 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 431 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.7
- State average 17.78 (computed here)
- National average 17.3
- No different than the national rate
- 681 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected4.9
- State average 5.03 (computed here)
- National average 5.4
- No different than the national rate
- 115 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected10.3
- State average 11.22 (computed here)
- National average 10.7
- No different than the national rate
- 115 patients
- Period from 01/01/2024
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected20.5
- State average 20.27 (computed here)
- National average 20
- No different than the national rate
- 213 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected13
- State average 12.82 (computed here)
- National average 13
- No different than the national rate
- 698 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1.1
- State average 0.93 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 180 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (3)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of readmission after hip/knee replacement — 1
Rate of readmission for CABG — 5

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.