Concord Hospital

Hospital in Concord, NH, Medicare certification number 300001. CMS publishes 68 quality measures for it.

Medicare certification

Provider of Services

CCN: 300001The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jul 1, 1966
Last certification: Nov 19, 2020
Beds: 295
Overall star rating: 3 of 5Care Compare
Address: 250 Pleasant St
Concord, NH 03301
(603) 225-2711

NPI records for this facility 1

Concord Hospital, Inc.
- General Acute Care Hospital
- Concord, NH
- NPI 1215988530
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse2 of 5
- State average 3.67 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 3.19 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Better4 of 5
- State average 3.95 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 3.48 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse3 of 5
- State average 3.9 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse3 of 5
- State average 3.57 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse2 of 5
- State average 2.9 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 4.05 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.62 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.76
- State average 0.99 (computed here)
- National average 1.06
- No different than the national rate
- 1,383 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.96
- State average 1.02 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected191.62
- State average 189.66 (computed here)
- National average 173.3
- No different than the national rate
- 80 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected2.4
- National average 2.4
- No different than the national rate
- 94 patients
- Period from 07/01/2022
Death rate for COPD patients As expected10.6
- State average 8.99 (computed here)
- National average 8.6
- No different than the national rate
- 148 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected13.5
- State average 11.91 (computed here)
- National average 11.9
- No different than the national rate
- 295 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected12.6
- State average 11.39 (computed here)
- National average 11.1
- No different than the national rate
- 439 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected16.6
- State average 15.68 (computed here)
- National average 15.2
- No different than the national rate
- 579 patients
- Period from 07/01/2022
Death rate for stroke patients As expected14.2
- State average 12.24 (computed here)
- National average 11.9
- No different than the national rate
- 253 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.5
- State average 4.11 (computed here)
- National average 3.9
- No different than the national rate
- 3,697 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.23
- State average 0.22 (computed here)
- National average 0.21
- No different than the national rate
- 7,258 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.35
- State average 0.29 (computed here)
- National average 0.27
- No different than the national rate
- 7,428 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.95
- State average 3.59 (computed here)
- National average 3.52
- No different than the national rate
- 2,218 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.63
- State average 1.62 (computed here)
- National average 1.67
- No different than the national rate
- 863 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected3.43
- State average 2.55 (computed here)
- National average 2.34
- No different than the national rate
- 2,158 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected12.85
- State average 10.72 (computed here)
- National average 9.42
- No different than the national rate
- 870 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected3.62
- State average 5.22 (computed here)
- National average 5.27
- No different than the national rate
- 837 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.54
- State average 1.7 (computed here)
- National average 1.77
- No different than the national rate
- 345 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.27
- State average 0.58 (computed here)
- National average 0.63
- No different than the national rate
- 6,079 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected4.4
- State average 4.1 (computed here)
- National average 4.1
- No different than the national rate
- 155 patients
- Period from 04/01/2023

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.54
- State average 0.47
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) Better0.27
- State average 0.5
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) As expected0.77
- State average 0.48
- National average 1
- No different than national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.25
- State average 0.34
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery Better0
- State average 0.98
- National average 1
- Better than the national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 1

Medicare Care Compare

Abdomen CT Use of Contrast Material 1.8
- State average 3.81 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024

Measures CMS does not publish for this facility (1)

Breast Cancer Screening Recall Rates — 7

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1
- State average 0.96
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 19

Medicare Care Compare

Antithrombotic Therapy by End of Hospital Day 2 89
- State average 94.3 (computed here)
- National average 92.79 (computed here)
- 166 patients
- Period from 01/01/2024
Appropriate care for severe sepsis and septic shock 53
- State average 58
- National average 65
- 144 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 248
- State average 133
- National average 168
- 404 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 243
- State average 125
- National average 162
- 371 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 339
- State average 234
- National average 257
- 31 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 95
- State average 97.3 (computed here)
- National average 96.1 (computed here)
- 201 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 89
- State average 97
- National average 93
- 75 patients
- Period from 01/01/2024
Head CT results 57
- State average 57
- National average 69
- 28 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 86
- State average 91
- National average 78
- 5,059 patients
- Period from 10/01/2024
Hospital Harm - Opioid Related Adverse Events 0
- State average 0 (computed here)
- National average 0.18 (computed here)
- 7,531 patients
- Period from 01/01/2024
Hospital Harm - Severe Hyperglycemia 11
- State average 7 (computed here)
- National average 8.08 (computed here)
- 18,262 patients
- Period from 01/01/2024
Hospital Harm - Severe Hypoglycemia 1
- State average 0.54 (computed here)
- National average 1.09 (computed here)
- 3,331 patients
- Period from 01/01/2024
Left before being seen 5
- State average 3
- National average 2
- 43,031 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 23
- State average 20
- National average 15
- 3,111 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 73
- State average 64
- National average 73
- 52 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 91
- State average 79
- National average 87
- 32 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 67
- State average 77
- National average 81
- 144 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 95
- State average 94
- National average 93
- 59 patients
- Period from 10/01/2024
ST-Segment Elevation Myocardial Infarction (STEMI) 81
- National average 46.51 (computed here)
- 32 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (11)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 1
Emergency department volume — high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected15.2
- State average 14.5 (computed here)
- National average 14.4
- No different than the national rate
- 372 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected23.9
- State average 21.86 (computed here)
- National average 21.3
- No different than the national rate
- 685 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 32.2
- State average 10.05 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 311 patients
- Period from 07/01/2022
Hospital return days for heart failure patients 29.9
- State average 10.67 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 492 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 2.4
- State average 9.22 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 602 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected17.7
- State average 17.92 (computed here)
- National average 17.3
- No different than the national rate
- 787 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected4.8
- State average 5.54 (computed here)
- National average 5.4
- No different than the national rate
- 299 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected8.3
- State average 10.58 (computed here)
- National average 10.7
- No different than the national rate
- 299 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected5.8
- State average 5.88 (computed here)
- National average 5.8
- No different than the national rate
- 163 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected9.7
- National average 11
- No different than the national rate
- 114 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected21
- State average 20.14 (computed here)
- National average 20
- No different than the national rate
- 231 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected13.2
- State average 12.66 (computed here)
- National average 13
- No different than the national rate
- 430 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.9
- State average 0.97 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 1,227 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.