Baystate Hospice

CCN

221521The number CMS certifies the facility under, not a provider identifier

Status

Active

Provider type

Hospice

Ownership

Non-Profit

Control type

Non-Profit - Private

Participating since

Sep 21, 1988

Last certification

Nov 24, 2021

Address

30 Capital Dr, Suite a
West Springfield, MA 01089
(413) 794-6411

• Visiting Nurse Association and Hospice of Western New England, Inc.

  • Community Based Hospice Care Agency
  • West Springfield, MA
  • NPI 1437139664
  Name & address match

• Caregivers rated the hospice agency a 9 or 10 82
  • State average 82
  • National average 83
  • Period from 10/01/2023-09/30/2025
• The hospice team always communicated well 83
  • State average 81
  • National average 82
  • Period from 10/01/2023-09/30/2025
• The hospice team always provided timely help 77
  • State average 77
  • National average 78
  • Period from 10/01/2023-09/30/2025
• The hospice team always treated the patient with respect 90
  • State average 91
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The hospice team provided the right amount of emotional and spiritual support 90
  • State average 91
  • National average 91
  • Period from 10/01/2023-09/30/2025
• The patient always got the help they needed for pain and symptoms 78
  • State average 76
  • National average 76
  • Period from 10/01/2023-09/30/2025
• YES, they would definitely recommend the hospice 83
  • State average 85
  • National average 85
  • Period from 10/01/2023-09/30/2025

• Beliefs & Values Addressed (if desired by the patient) 99.71
  • State average 98.61
  • National average 99.27
  • Period from 10/01/2024 - 09/30/2025
• Burdensome transitions, Type 1 (% live discharges) 2.4
  • State average 8.3
  • National average 8.5
  • Period from 01/01/2023 - 12/31/2024
• Burdensome transitions, Type 2 (% live discharges) 3.6
  • State average 2.7
  • National average 2.1
  • Period from 01/01/2023 - 12/31/2024
• CHC/GIP provided (% days) 2.7
  • State average 0.5
  • National average 0.5
  • Period from 01/01/2023 - 12/31/2024
• Early live discharges (% live discharges) 2.4
  • State average 9.4
  • National average 7.3
  • Period from 01/01/2023 - 12/31/2024
• Gaps in nursing visits (% elections) 33.1
  • State average 52.9
  • National average 52.4
  • Period from 01/01/2023 - 12/31/2024
• Hospice and Palliative Care Composite Process Measure 93.48
  • State average 95.51
  • National average 96.15
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Dyspnea Screening 100
  • State average 99.64
  • National average 99.53
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Dyspnea Treatment 94.74
  • State average 98.11
  • National average 98.59
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Pain Assessment 95.39
  • State average 97.9
  • National average 98.27
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Pain Screening 99.71
  • State average 99.08
  • National average 99
  • Period from 10/01/2024 - 09/30/2025
• Hospice and Palliative Care Treatment Preferences 99.9
  • State average 99.74
  • National average 99.8
  • Period from 10/01/2024 - 09/30/2025
• Hospice Care Index Overall Score 10
  • State average 9.2
  • National average 8.8
  • Period from 01/01/2023 - 12/31/2024
• Hospice Visits in the Last Days of Life 52.5
  • State average 67.5
  • National average 48.3
  • Period from 01/01/2023 - 12/31/2024
• Late live discharges (% live discharges) 34.5
  • State average 36.4
  • National average 37.4
  • Period from 01/01/2023 - 12/31/2024
• Nurse care minutes per routine home care days (minutes) 12.4
  • State average 14
  • National average 19.9
  • Period from 01/01/2023 - 12/31/2024
• Patient Treated with an Opioid Who Are Given a Bowel Regimen 99.81
  • State average 98.76
  • National average 98.46
  • Period from 10/01/2024 - 09/30/2025
• Skilled nursing minutes on weekends (% minutes) 9.8
  • State average 8.6
  • National average 9.6
  • Period from 01/01/2023 - 12/31/2024
• Visits near death (% decedents) 95.3
  • State average 93.3
  • National average 89.3
  • Period from 01/01/2023 - 12/31/2024

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

• Rami Antonious Ashkar, MD

  • Internal Medicine Physician
  • Springfield, MA
  • NPI 1134158058
• Armen Asik, M.D

  • Medical Oncology Physician
  • Springfield, MA
  • NPI 1326066200
• Mary Consolata Banda, MD

  • Internal Medicine Physician
  • Southbridge, MA
  • NPI 1265481311
• Michelle M Barnett, MD

  • Internal Medicine Physician
  • Westfield, MA
  • NPI 1538127048
• Ronald Beauzile, MD

  • Internal Medicine Physician
  • Belchertown, MA
  • NPI 1003062647
• John D Bedford, M.D.

  • Internal Medicine Physician
  • Enfield, CT
  • NPI 1912965542
• Prarthna Venkatesh Bhardwaj, MD

  • Hematology & Oncology Physician
  • Springfield, MA
  • NPI 1487007225
• Jeffrey R Cossin, MD

  • Internal Medicine Physician
  • Springfield, MA
  • NPI 1740297407
• Dennies Cuevas Rivera

  • Internal Medicine Physician
  • Palmer, MA
  • NPI 1437310935
• Ann Maria Labar Elder, MD

  • Physical Medicine & Rehabilitation Physician
  • Ludlow, MA
  • NPI 1720064983
• Rawad Elias, MD

  • Hematology & Oncology Physician
  • Springfield, MA
  • NPI 1225326820
• Andrew K Fay, MD

  • Internal Medicine Physician
  • South Hadley, MA
  • NPI 1508872359
• Joseph M Gabriel, M.D.

  • Hematology & Oncology Physician
  • Springfield, MA
  • NPI 1861748691
• Svitlana M Girenko, M.D.

  • Internal Medicine Physician
  • Feeding Hills, MA
  • NPI 1760753230
• Christina Hayfron-Benjamin, MD

  • Internal Medicine Physician
  • Agawam, MA
  • NPI 1447350772
• Udaya B Jagadeesan, M.D.

  • Internal Medicine Physician
  • Longmeadow, MA
  • NPI 1790743755
• Bryan Lee, DO

  • Hematology & Oncology Physician
  • Springfield, MA
  • NPI 1790020618
• Ronald R Leombruno, MD

  • Family Medicine Physician
  • South Hadley, MA
  • NPI 1497876643
• David L Maguire, M.D.

  • Internal Medicine Physician
  • Palmer, MA
  • NPI 1992744999
• John C McCann, MD

  • Hematology (Internal Medicine) Physician
  • Springfield, MA
  • NPI 1952323271
• Gino Mercadante, D.O.

  • Internal Medicine Physician
  • Ludlow, MA
  • NPI 1477559706
• Wilson C Mertens, M.D.

  • Medical Oncology Physician
  • Springfield, MA
  • NPI 1427016484
• Tashanna K Myers, MD

  • Gynecologic Oncology Physician
  • Springfield, MA
  • NPI 1821103912
• Phyllis Owusu-Griffin, M.D.

  • Internal Medicine Physician
  • West Springfield, MA
  • NPI 1427251438
• John F Peluso, MD

  • Internal Medicine Physician
  • Wilbraham, MA
  • NPI 1568473197

• Provider of Services: the certification, provider type, beds and status.
• Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
• NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.