Umass Memorial Medical Center Inc

Doing business as Umass Memorial Medical Center/University Campus

Hospital in Worcester, MA, Medicare certification number 220163. CMS publishes 68 quality measures for it.

Medicare certification

Provider of Services

CCN: 220163The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Apr 29, 1976
Last certification: Aug 13, 1999
Beds: 325
Overall star rating: 3 of 5Care Compare
Address: 55 Lake Avenue North
Worcester, MA 01655
(508) 334-1000

NPI records for this facility (CCN to NPI Mapping) 1

Umass Memorial Medical Center, Inc.
- General Acute Care Hospital
- Worcester, MA
- NPI 1831151455
Medicare enrollment

Units certified under this facility 1

Provider of Services

Parts of this facility that Medicare certifies under a number of their own, such as a psychiatric or rehabilitation unit.

Umass Memorial Medical Center Inc Hospital, CCN 22S163

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.13 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Better3 of 5
- State average 2.7 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Better4 of 5
- State average 3.65 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 3.02 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Better4 of 5
- State average 3.46 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse3 of 5
- State average 2.98 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse2 of 5
- State average 2.11 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 3.56 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.06 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Affiliated providers 2,626

Page 2 of 106Medicare Care Compare

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

Anushree Arya Agrawal, M.D.
- Diagnostic Radiology Physician
- Worcester, MA
- NPI 1427482744
David C Ahern, M.D.
- Family Medicine Physician
- Shrewsbury, MA
- NPI 1720425598
Elizabeth Marie Aherne, DO
- Internal Medicine Physician
- Worcester, MA
- NPI 1184185902
Jacob Robert Ahles, DO
- Orthopaedic Surgery Physician
- Mt Pleasant, MI
- NPI 1104449552
Hanna N. Ahmed, M.D
- Cardiovascular Disease Physician
- Worcester, MA
- NPI 1417111428
Redwan Ahmed, MD
- Family Medicine Physician
- Worcester, MA
- NPI 1356830103
Francesco A Aiello, MD
- Vascular Surgery Physician
- Worcester, MA
- NPI 1528205978
Sandra W. Aiello, APRN
- Acute Care Nurse Practitioner
- Worcester, MA
- NPI 1063707990
Michaela E. Aitken, CNP
- Primary Care Nurse Practitioner
- Milford, MA
- NPI 1104495001
Elikplim Horga Akaho, MD MHS
- Internal Medicine Physician
- Marlborough, MA
- NPI 1316520711
Ali Akalin, MD
- Anatomic Pathology Physician
- Worcester, MA
- NPI 1538218342
Thomas Edward Akie, MD
- Emergency Medicine Physician
- Worcester, MA
- NPI 1821529678
Judy Bassey Akpan, CRNA
- Certified Registered Nurse Anesthetist
- Burlington, MA
- NPI 1144645128
Mustafa Akyurek, M.D.
- Plastic and Reconstructive Surgery Physician
- Worcester, MA
- NPI 1275523623
Karim Alavi, MD
- Colon & Rectal Surgery Physician
- Worcester, MA
- NPI 1497700777
Alexandra Albert, MD PHD
- Endocrinology, Diabetes & Metabolism Physician
- Worcester, MA
- NPI 1164059127
Yury Aleksandrovich, MD
- Internal Medicine Physician
- Worcester, MA
- NPI 1912469388
Saif A. Alenizi, M.D., M.P.H.
- Nephrology Physician
- Boston, MA
- NPI 1255680997
Rani Alexander, M.D
- Family Medicine Physician
- West Boylston, MA
- NPI 1447232129
La Toia Alexandre, CRNA
- Certified Registered Nurse Anesthetist
- North Providence, RI
- NPI 1881073641
Ashley Victoria Alford, MD
- Urology Physician
- Newport, RI
- NPI 1790218394
Bronwyn Emily Alfred, FNP
- Family Nurse Practitioner
- Worcester, MA
- NPI 1164843843
Mohammad Alhabbal, M.D.
- Family Medicine Physician
- Worcester, MA
- NPI 1366469728
Asjad Mahmood Ali, M.D.
- Family Medicine Physician
- Holden, MA
- NPI 1013101948
Tasneem Ali, M.D.
- Hematology & Oncology Physician
- Worcester, MA
- NPI 1629036553

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.74
- State average 1.04 (computed here)
- National average 1.06
- No different than the national rate
- 3,595 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.97
- State average 1.02 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications Worse206.52
- State average 174.7 (computed here)
- National average 173.3
- Worse than the national rate
- 291 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected2.2
- State average 2.11 (computed here)
- National average 2.4
- No different than the national rate
- 148 patients
- Period from 07/01/2022
Death rate for COPD patients As expected7.8
- State average 7.49 (computed here)
- National average 8.6
- No different than the national rate
- 370 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected11
- State average 11.44 (computed here)
- National average 11.9
- No different than the national rate
- 523 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected10.3
- State average 9.78 (computed here)
- National average 11.1
- No different than the national rate
- 949 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected11.9
- State average 13.44 (computed here)
- National average 15.2
- No different than the national rate
- 1,224 patients
- Period from 07/01/2022
Death rate for stroke patients As expected12.6
- State average 11.76 (computed here)
- National average 11.9
- No different than the national rate
- 723 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.3
- State average 3.42 (computed here)
- National average 3.9
- No different than the national rate
- 7,601 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.32
- State average 0.21 (computed here)
- National average 0.21
- No different than the national rate
- 18,090 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.31
- State average 0.3 (computed here)
- National average 0.27
- No different than the national rate
- 18,797 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected4.11
- State average 3.74 (computed here)
- National average 3.52
- No different than the national rate
- 4,865 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.43
- State average 1.61 (computed here)
- National average 1.67
- No different than the national rate
- 1,986 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate Worse3.61
- State average 2.48 (computed here)
- National average 2.34
- Worse than the national rate
- 4,624 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected6.95
- State average 9.19 (computed here)
- National average 9.42
- No different than the national rate
- 1,900 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected4.11
- State average 5.33 (computed here)
- National average 5.27
- No different than the national rate
- 1,941 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.48
- State average 1.76 (computed here)
- National average 1.77
- No different than the national rate
- 1,084 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.74
- State average 0.67 (computed here)
- National average 0.63
- No different than the national rate
- 16,751 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected3.6
- State average 4.09 (computed here)
- National average 4.1
- No different than the national rate
- 215 patients
- Period from 04/01/2023

Infections 6

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) Better0.42
- State average 0.65
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) Better0.47
- State average 0.52
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.35
- State average 0.49
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.91
- State average 0.63
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Abdominal Hysterectomy As expected2.23
- State average 1.31
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected0.84
- State average 0.9
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 3.2
- State average 4.36 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 6.3
- State average 6.33 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.02
- State average 0.98
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 17

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 58
- State average 56
- National average 65
- 158 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 297
- State average 222
- National average 168
- 397 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 291
- State average 214
- National average 162
- 366 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 844
- State average 338
- National average 257
- 29 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 98
- State average 97.42 (computed here)
- National average 96.1 (computed here)
- 508 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 91
- State average 97
- National average 93
- 120 patients
- Period from 01/01/2024
Head CT results 38
- State average 70
- National average 69
- 13 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 66
- State average 89
- National average 78
- 15,094 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 88
- State average 96.17 (computed here)
- National average 93.49 (computed here)
- 5,519 patients
- Period from 01/01/2024
Left before being seen 8
- State average 4
- National average 2
- 138,365 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 16
- State average 18
- National average 15
- 9,580 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 64
- State average 67
- National average 73
- 42 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 82
- State average 84
- National average 87
- 22 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 77
- State average 75
- National average 81
- 158 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 89
- State average 91
- National average 93
- 92 patients
- Period from 10/01/2024
ST-Segment Elevation Myocardial Infarction (STEMI) 58
- State average 30.67 (computed here)
- National average 46.51 (computed here)
- 65 patients
- Period from 01/01/2024
Venous Thromboembolism Prophylaxis 85
- State average 91.36 (computed here)
- National average 82.23 (computed here)
- 15,711 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (13)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 1
Emergency department volume — very high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.5
- State average 14.76 (computed here)
- National average 14.4
- No different than the national rate
- 697 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected20.3
- State average 22.03 (computed here)
- National average 21.3
- No different than the national rate
- 1,323 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 4
- State average 18.16 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 563 patients
- Period from 07/01/2022
Hospital return days for heart failure patients 0.2
- State average 17.34 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 1,074 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 24.7
- State average 17.01 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 1,239 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.6
- State average 17.81 (computed here)
- National average 17.3
- No different than the national rate
- 1,559 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5
- State average 5.18 (computed here)
- National average 5.4
- No different than the national rate
- 631 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy Worse13.1
- State average 10.92 (computed here)
- National average 10.7
- Worse than the national rate
- 631 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected6.2
- State average 5.71 (computed here)
- National average 5.8
- No different than the national rate
- 204 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected11.4
- State average 10.82 (computed here)
- National average 11
- No different than the national rate
- 163 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected20.3
- State average 20.36 (computed here)
- National average 20
- No different than the national rate
- 599 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected13.8
- State average 12.66 (computed here)
- National average 13
- No different than the national rate
- 3,944 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1
- State average 0.96 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 1,458 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Other hospitals in Worcester, MA

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.