Western Maryland Regional Medical Center

Hospital in Cumberland, MD, Medicare certification number 210027. CMS publishes 65 quality measures for it.

Medicare certification

Provider of Services

CCN: 210027The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jul 1, 1966
Last certification: Aug 13, 1993
Beds: 240
Overall star rating: 4 of 5Care Compare
Address: 12500 Willowbrook Road
Cumberland, MD 21502
(240) 964-7000

NPI records for this facility 4

Upmc Western Maryland Corporation
- Mental Illness Community Based Residential Treatment Facility
- Cumberland, MD
- NPI 1174141592
Medicare enrollment
Upmc Western Maryland Corporation
- General Acute Care Hospital
- Cumberland, MD
- NPI 1609831247
Medicare enrollment
Upmc Western Maryland Corporation
- Hearing and Speech Clinic/Center
- Cumberland, MD
- NPI 1740969245
Medicare enrollment
Upmc Western Maryland Corporation
- Clinic/Center
- Cumberland, MD
- NPI 1780251850
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Better4 of 5
- State average 3.14 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 2.24 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Better4 of 5
- State average 3.17 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 2.69 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse3 of 5
- State average 2.74 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse3 of 5
- State average 2.81 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse3 of 5
- State average 2.95 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse2 of 5
- State average 3.19 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 2.81 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.84
- State average 1.01 (computed here)
- National average 1.06
- No different than the national rate
- 1,092 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.91
- State average 1.04 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected158.95
- State average 171.3 (computed here)
- National average 173.3
- No different than the national rate
- 95 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected2.1
- State average 2.37 (computed here)
- National average 2.4
- No different than the national rate
- 69 patients
- Period from 07/01/2022
Death rate for COPD patients As expected8.5
- State average 8.25 (computed here)
- National average 8.6
- No different than the national rate
- 260 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected11.9
- State average 11.84 (computed here)
- National average 11.9
- No different than the national rate
- 175 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected11.8
- State average 10.89 (computed here)
- National average 11.1
- No different than the national rate
- 497 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected16
- State average 14.91 (computed here)
- National average 15.2
- No different than the national rate
- 627 patients
- Period from 07/01/2022
Death rate for stroke patients As expected11.2
- State average 10.86 (computed here)
- National average 11.9
- No different than the national rate
- 254 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.6
- State average 3.34 (computed here)
- National average 3.9
- No different than the national rate
- 2,171 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.2
- State average 0.23 (computed here)
- National average 0.21
- No different than the national rate
- 8,108 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.31
- State average 0.26 (computed here)
- National average 0.27
- No different than the national rate
- 8,253 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected2.14
- State average 3.46 (computed here)
- National average 3.52
- No different than the national rate
- 1,386 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected2.35
- State average 1.55 (computed here)
- National average 1.67
- No different than the national rate
- 416 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected1.63
- State average 2.24 (computed here)
- National average 2.34
- No different than the national rate
- 1,274 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected8.87
- State average 8.91 (computed here)
- National average 9.42
- No different than the national rate
- 409 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected4.65
- State average 5.09 (computed here)
- National average 5.27
- No different than the national rate
- 387 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.64
- State average 1.76 (computed here)
- National average 1.77
- No different than the national rate
- 199 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.61
- State average 0.88 (computed here)
- National average 0.63
- No different than the national rate
- 6,815 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected3.9
- State average 4.2 (computed here)
- National average 4.1
- No different than the national rate
- 56 patients
- Period from 04/01/2023

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.42
- State average 0.63
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) Better0
- State average 0.67
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.42
- State average 0.35
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.36
- State average 0.54
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected0.77
- State average 0.79
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 1

Medicare Care Compare

Abdomen CT Use of Contrast Material 1.7
- State average 1.59 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024

Measures CMS does not publish for this facility (1)

Breast Cancer Screening Recall Rates — 7

Spending per patient 0

Medicare Care Compare

Measures CMS does not publish for this facility (1)

Medicare hospital spending per patient (Medicare Spending per Beneficiary) — 5

Timely and effective care 17

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 64
- State average 65
- National average 65
- 279 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 242
- State average 251
- National average 168
- 1,143 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 386
- State average 501
- National average 287
- 42 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 235
- State average 246
- National average 162
- 1,039 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 282
- State average 415
- National average 257
- 66 patients
- Period from 10/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 96
- State average 94
- National average 93
- 52 patients
- Period from 01/01/2024
Head CT results 83
- State average 69
- National average 69
- 29 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 82
- State average 93
- National average 78
- 2,301 patients
- Period from 10/01/2024
Hospital Harm - Severe Hypoglycemia 0
- State average 1.2 (computed here)
- National average 1.09 (computed here)
- 2,623 patients
- Period from 01/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 99
- State average 97.57 (computed here)
- National average 93.49 (computed here)
- 737 patients
- Period from 01/01/2024
Left before being seen 2
- State average 3
- National average 2
- 33,828 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 14
- State average 15
- National average 15
- 2,294 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 66
- State average 78
- National average 73
- 131 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 95
- State average 86
- National average 87
- 56 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 82
- State average 82
- National average 81
- 280 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 98
- State average 91
- National average 93
- 137 patients
- Period from 10/01/2024
Venous Thromboembolism Prophylaxis 99
- State average 93.79 (computed here)
- National average 82.23 (computed here)
- 5,159 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (13)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Discharged on Antithrombotic Therapy — 5
Emergency department volume — medium
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.5
- State average 14.38 (computed here)
- National average 14.4
- No different than the national rate
- 169 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected20.3
- State average 20.45 (computed here)
- National average 21.3
- No different than the national rate
- 489 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -16.5
- State average 14.81 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 185 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -6.1
- State average 5.39 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 554 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients -5.9
- State average 10.45 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 637 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected17.2
- State average 16.9 (computed here)
- National average 17.3
- No different than the national rate
- 496 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.4
- State average 5.41 (computed here)
- National average 5.4
- No different than the national rate
- 336 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected11.7
- State average 11.22 (computed here)
- National average 10.7
- No different than the national rate
- 336 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected5.7
- State average 5.81 (computed here)
- National average 5.8
- No different than the national rate
- 50 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected10.2
- State average 10.61 (computed here)
- National average 11
- No different than the national rate
- 61 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19.7
- State average 19.49 (computed here)
- National average 20
- No different than the national rate
- 252 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected12.9
- State average 12.94 (computed here)
- National average 13
- No different than the national rate
- 1,003 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1
- State average 1 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 367 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.