Eastern Maine Medical Center

Doing business as Northern Light Eastern Maine Medical Center

Hospital in Bangor, ME, Medicare certification number 200033. CMS publishes 64 quality measures for it.

Medicare certification

Provider of Services

CCN: 200033The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jul 1, 1966
Last certification: Mar 9, 2018
Beds: 411
Overall star rating: 5 of 5Care Compare
Address: 489 State Street
Bangor, ME 04401
(207) 973-7000

NPI records for this facility (CCN to NPI Mapping) 1

Eastern Maine Medical Center
- General Acute Care Hospital
- Bangor, ME
- NPI 1790789147
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.84 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 3.56 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse3 of 5
- State average 3.92 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 3.96 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse2 of 5
- State average 4.16 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse2 of 5
- State average 3.6 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse2 of 5
- State average 3.08 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse3 of 5
- State average 4.08 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.92 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Affiliated providers 1,088

Page 18 of 44Medicare Care Compare

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

Orville Albert Hartford, M.D.
- Dermatology Physician
- Orono, ME
- NPI 1053437780
Karen Elizabeth Hartman, MD
- Internal Medicine Physician
- Bangor, ME
- NPI 1932201274
Michael J Hartman, MD
- Orthopaedic Surgery of the Spine Physician
- San Antonio, TX
- NPI 1689692196
Kristin MG Hartt, MD
- Family Medicine Physician
- Fort Kent, ME
- NPI 1275587131
Jennifer L Harvey, PAC
- Physician Assistant
- Bangor, ME
- NPI 1629074075
Jane Kathryn Haslam, CRNA
- Certified Registered Nurse Anesthetist
- Bangor, ME
- NPI 1770535221
Annette Marie Hatch-Clein, FNP, P.MH CNS
- Family Nurse Practitioner
- Brewer, ME
- NPI 1336189109
Hisami Sarah Hayashi, MD
- Diagnostic Radiology Physician
- Fort Wayne, IN
- NPI 1316203755
Julie L Hazelton, NP
- Family Nurse Practitioner
- Kennebunk, ME
- NPI 1164584652
Alysn D. Healy, PA-C
- Physician Assistant
- Bangor, ME
- NPI 1104169663
Deidre Heber, D.O.
- Obstetrics & Gynecology Physician
- Bangor, ME
- NPI 1194119651
Deidra Heier
- Family Nurse Practitioner
- Ellsworth, ME
- NPI 1720786064
Mark Henderson, MD
- Endocrinology, Diabetes & Metabolism Physician
- Bangor, ME
- NPI 1891895272
Megan Hendrickson, FNP-C
- Nurse Practitioner
- Fort Kent, ME
- NPI 1790517084
Stacey Henner Walden, DO
- Family Medicine Physician
- Blue Hill, ME
- NPI 1548204183
Leyla Hernandez, CRNA
- Certified Registered Nurse Anesthetist
- Miami Beach, FL
- NPI 1407394331
Amelia J Hersey, PAC
- Physician Assistant
- Bangor, ME
- NPI 1811387103
Daniel Hetherman, M.D.
- Surgery Physician
- Bangor, ME
- NPI 1407294192
Robert Jan Thomas Hiensch
- Critical Care Medicine (Internal Medicine) Physician
- Salt Lake City, UT
- NPI 1083856991
Martin Gerald Higgins, M.D.
- Family Medicine Physician
- Ellsworth, ME
- NPI 1851917751
Jamie L Hight, PAC
- Physician Assistant
- Orono, ME
- NPI 1497281844
Diane M Hill, MSN
- Adult Health Nurse Practitioner
- Bangor, ME
- NPI 1003829987
Dana Hinesly, PA-C
- Physician Assistant
- Clinton, MD
- NPI 1518592559
Steven J. Hintz, M.D.
- Diagnostic Radiology Physician
- Fort Myers, FL
- NPI 1235213794
Mark K Hirschhorn, MD
- Specialist
- Biddeford, ME
- NPI 1629026240

Complications and deaths 19

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected1.4
- State average 1.16 (computed here)
- National average 1.06
- No different than the national rate
- 1,247 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.8
- State average 0.98 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected179.14
- National average 173.3
- No different than the national rate
- 80 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected2.2
- National average 2.4
- No different than the national rate
- 157 patients
- Period from 07/01/2022
Death rate for COPD patients As expected8.5
- State average 9.48 (computed here)
- National average 8.6
- No different than the national rate
- 86 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected12
- State average 12.55 (computed here)
- National average 11.9
- No different than the national rate
- 442 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected11.4
- State average 12.54 (computed here)
- National average 11.1
- No different than the national rate
- 500 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected15.1
- State average 16.27 (computed here)
- National average 15.2
- No different than the national rate
- 311 patients
- Period from 07/01/2022
Death rate for stroke patients As expected13
- State average 13.14 (computed here)
- National average 11.9
- No different than the national rate
- 274 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.8
- State average 4.14 (computed here)
- National average 3.9
- No different than the national rate
- 3,899 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.13
- State average 0.21 (computed here)
- National average 0.21
- No different than the national rate
- 6,592 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.25
- State average 0.29 (computed here)
- National average 0.27
- No different than the national rate
- 6,829 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected2.51
- State average 3.43 (computed here)
- National average 3.52
- No different than the national rate
- 2,084 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.16
- State average 1.61 (computed here)
- National average 1.67
- No different than the national rate
- 881 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.19
- State average 2.59 (computed here)
- National average 2.34
- No different than the national rate
- 1,919 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected6.16
- State average 8.5 (computed here)
- National average 9.42
- No different than the national rate
- 855 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected4.04
- State average 5.11 (computed here)
- National average 5.27
- No different than the national rate
- 853 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.85
- State average 1.76 (computed here)
- National average 1.77
- No different than the national rate
- 295 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.64
- State average 0.64 (computed here)
- National average 0.63
- No different than the national rate
- 5,789 patients
- Period from 07/01/2022

Measures CMS does not publish for this facility (1)

Rate of complications for hip/knee replacement patients — 1

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.98
- State average 0.99
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) Better0.5
- State average 0.64
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.36
- State average 0.31
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.61
- State average 0.48
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery Better0.19
- State average 0.75
- National average 1
- Better than the national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 4.2
- State average 4.32 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 6.2
- State average 5.92 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.99
- State average 0.95
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 16

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 62
- State average 62
- National average 65
- 369 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 217
- State average 167
- National average 168
- 459 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 477
- State average 473
- National average 287
- 14 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 219
- State average 160
- National average 162
- 396 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 115
- State average 279
- National average 257
- 50 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 99
- State average 94.09 (computed here)
- National average 96.1 (computed here)
- 211 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 98
- State average 95
- National average 93
- 86 patients
- Period from 01/01/2024
Healthcare workers given influenza vaccination 99
- State average 96
- National average 78
- 4,326 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 90
- State average 94.2 (computed here)
- National average 93.49 (computed here)
- 1,994 patients
- Period from 01/01/2024
Left before being seen 1
- State average 3
- National average 2
- 36,014 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 13
- State average 15
- National average 15
- 3,047 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 77
- State average 78
- National average 73
- 131 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 77
- State average 84
- National average 87
- 56 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 75
- State average 76
- National average 81
- 369 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 97
- State average 95
- National average 93
- 188 patients
- Period from 10/01/2024
Venous Thromboembolism Prophylaxis 89
- State average 85 (computed here)
- National average 82.23 (computed here)
- 9,604 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (14)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Emergency department volume — medium
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Head CT results — 1
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1

Unplanned visits 12

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected11.8
- State average 13.79 (computed here)
- National average 14.4
- No different than the national rate
- 904 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected20.4
- State average 21.18 (computed here)
- National average 21.3
- No different than the national rate
- 955 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -23.8
- National average 6.71 (computed here)
- Average days per 100 discharges
- 536 patients
- Period from 07/01/2022
Hospital return days for heart failure patients 6.7
- State average 0.98 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 607 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 30.1
- State average 0.77 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 318 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected17.7
- State average 17.19 (computed here)
- National average 17.3
- No different than the national rate
- 498 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5
- State average 5.72 (computed here)
- National average 5.4
- No different than the national rate
- 407 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected10.7
- State average 10.13 (computed here)
- National average 10.7
- No different than the national rate
- 407 patients
- Period from 01/01/2024
Rate of readmission for CABG As expected9.3
- National average 11
- No different than the national rate
- 236 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected20.3
- State average 19.76 (computed here)
- National average 20
- No different than the national rate
- 175 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected11.3
- State average 12.97 (computed here)
- National average 13
- No different than the national rate
- 1,162 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1
- State average 1.01 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 707 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (2)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of readmission after hip/knee replacement — 1

Other hospitals in Bangor, ME

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.