Willis Knighton Medical Center

Hospital in Shreveport, LA, Medicare certification number 190111. CMS publishes 69 quality measures for it.

Medicare certification

Provider of Services

CCN: 190111The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Sep 27, 1967
Last certification: Nov 23, 2025
Beds: 926
Overall star rating: 3 of 5Care Compare
Address: 2600 Greenwood Road
Shreveport, LA 71103
(318) 212-4000

NPI records for this facility 4

Willis Knighton Medical Center, Inc.
- General Acute Care Hospital
- Bossier City, LA
- NPI 1003968579
Medicare enrollment
Willis Knighton Medical Center, Inc.
- General Acute Care Hospital
- Shreveport, LA
- NPI 1124170691
Medicare enrollment
Willis Knighton Medical Center, Inc.
- General Acute Care Hospital
- Shreveport, LA
- NPI 1275685539
Medicare enrollment
Willis Knighton Medical Center, Inc.
- General Acute Care Hospital
- Shreveport, LA
- NPI 1568461572
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.59 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 3.14 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse2 of 5
- State average 3.41 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 3.75 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse3 of 5
- State average 3.8 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Better4 of 5
- State average 3.64 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Better4 of 5
- State average 4.25 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 4 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.66 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.89
- State average 1.03 (computed here)
- National average 1.06
- No different than the national rate
- 2,857 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.96
- State average 1.01 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected187.83
- State average 180.93 (computed here)
- National average 173.3
- No different than the national rate
- 231 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected4.7
- State average 2.98 (computed here)
- National average 2.4
- No different than the national rate
- 164 patients
- Period from 07/01/2022
Death rate for COPD patients As expected9.6
- State average 8.87 (computed here)
- National average 8.6
- No different than the national rate
- 474 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected11.7
- State average 12.23 (computed here)
- National average 11.9
- No different than the national rate
- 328 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected11.1
- State average 11.75 (computed here)
- National average 11.1
- No different than the national rate
- 935 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected17
- State average 15.92 (computed here)
- National average 15.2
- No different than the national rate
- 1,084 patients
- Period from 07/01/2022
Death rate for stroke patients As expected15.7
- State average 13.32 (computed here)
- National average 11.9
- No different than the national rate
- 655 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Worse5.5
- State average 4.41 (computed here)
- National average 3.9
- Worse than the national rate
- 7,514 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.18
- State average 0.22 (computed here)
- National average 0.21
- No different than the national rate
- 16,900 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.32
- State average 0.27 (computed here)
- National average 0.27
- No different than the national rate
- 16,837 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected2.7
- State average 3.49 (computed here)
- National average 3.52
- No different than the national rate
- 3,700 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.8
- State average 1.66 (computed here)
- National average 1.67
- No different than the national rate
- 1,888 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected1.72
- State average 2.44 (computed here)
- National average 2.34
- No different than the national rate
- 3,631 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected10.9
- State average 9.86 (computed here)
- National average 9.42
- No different than the national rate
- 2,078 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected5.95
- State average 5.32 (computed here)
- National average 5.27
- No different than the national rate
- 1,759 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.86
- State average 1.79 (computed here)
- National average 1.77
- No different than the national rate
- 1,007 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.4
- State average 0.63 (computed here)
- National average 0.63
- No different than the national rate
- 13,808 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected4.1
- State average 4.25 (computed here)
- National average 4.1
- No different than the national rate
- 86 patients
- Period from 04/01/2023

Infections 6

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.78
- State average 0.5
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected0.88
- State average 0.63
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.57
- State average 0.28
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.99
- State average 0.99
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Abdominal Hysterectomy As expected1.2
- State average 1.68
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected0.93
- State average 0.83
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 15.9
- State average 10.74 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 5.2
- State average 6.13 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.17
- State average 1.06
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 18

Medicare Care Compare

Anticoagulation Therapy for Atrial Fibrillation/Flutter 67
- State average 75.75 (computed here)
- National average 74.05 (computed here)
- 146 patients
- Period from 01/01/2024
Antithrombotic Therapy by End of Hospital Day 2 93
- State average 93.29 (computed here)
- National average 92.79 (computed here)
- 580 patients
- Period from 01/01/2024
Appropriate care for severe sepsis and septic shock 66
- State average 69
- National average 65
- 2,347 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 182
- State average 136
- National average 168
- 1,831 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 510
- State average 284
- National average 287
- 50 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 177
- State average 129
- National average 162
- 1,723 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 238
- State average 234
- National average 257
- 58 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 94
- State average 96.9 (computed here)
- National average 96.1 (computed here)
- 625 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 98
- State average 94
- National average 93
- 99 patients
- Period from 01/01/2024
Head CT results 61
- State average 70
- National average 69
- 28 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 60
- State average 70
- National average 78
- 9,213 patients
- Period from 10/01/2024
Left before being seen 4
- State average 2
- National average 2
- 151,852 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 18
- State average 15
- National average 15
- 9,814 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 76
- State average 78
- National average 73
- 726 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 93
- State average 89
- National average 87
- 468 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 80
- State average 83
- National average 81
- 2,348 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 94
- State average 93
- National average 93
- 1,283 patients
- Period from 10/01/2024
ST-Segment Elevation Myocardial Infarction (STEMI) 36
- State average 49.71 (computed here)
- National average 46.51 (computed here)
- 44 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (12)

Emergency department volume — very high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.7
- State average 14.58 (computed here)
- National average 14.4
- No different than the national rate
- 448 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected20.3
- State average 21.73 (computed here)
- National average 21.3
- No different than the national rate
- 1,510 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 6.4
- State average 8.04 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 340 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -2.7
- State average 8.45 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 1,102 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 14.1
- State average 9.85 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 1,101 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.6
- State average 17.35 (computed here)
- National average 17.3
- No different than the national rate
- 1,366 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.2
- State average 5.47 (computed here)
- National average 5.4
- No different than the national rate
- 466 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected11.2
- State average 10.51 (computed here)
- National average 10.7
- No different than the national rate
- 466 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected5
- State average 5.92 (computed here)
- National average 5.8
- No different than the national rate
- 77 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected13.3
- State average 11.93 (computed here)
- National average 11
- No different than the national rate
- 200 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19
- State average 19.78 (computed here)
- National average 20
- No different than the national rate
- 706 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected12.3
- State average 12.9 (computed here)
- National average 13
- No different than the national rate
- 1,555 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.8
- State average 0.96 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 1,259 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.