Orlando Health-Health Central Hospital

Hospital in Ocoee, FL, Medicare certification number 100030. CMS publishes 60 quality measures for it.

Medicare certification

Provider of Services

CCN: 100030The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Government - State
Control type: State
Participating since: Jul 1, 1966
Last certification: Apr 18, 2008
Beds: 216
Overall star rating: 3 of 5Care Compare
Address: 10000 W Colonial Dr
Ocoee, FL 34761
(407) 296-1000

NPI records for this facility 2

Orlando Health Central, Inc.
- General Acute Care Hospital
- Ocoee, FL
- NPI 1033475959
Medicare enrollment
Orlando Health Central, Inc.
- Urgent Care Clinic/Center
- Ocoee, FL
- NPI 1780022616
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.35 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 2.13 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse3 of 5
- State average 2.56 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 2.41 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Better4 of 5
- State average 2.75 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Better4 of 5
- State average 2.84 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Better4 of 5
- State average 2.95 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 3.25 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 2.69 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 18

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected1.21
- State average 1.02 (computed here)
- National average 1.06
- No different than the national rate
- 680 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected1.01
- State average 0.97 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate for COPD patients As expected6.4
- State average 8.44 (computed here)
- National average 8.6
- No different than the national rate
- 85 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected10.7
- State average 11.73 (computed here)
- National average 11.9
- No different than the national rate
- 98 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected9.6
- State average 10.18 (computed here)
- National average 11.1
- No different than the national rate
- 280 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected13.4
- State average 14.53 (computed here)
- National average 15.2
- No different than the national rate
- 257 patients
- Period from 07/01/2022
Death rate for stroke patients As expected9.7
- State average 12.29 (computed here)
- National average 11.9
- No different than the national rate
- 187 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Better3
- State average 3.85 (computed here)
- National average 3.9
- Better than the national rate
- 3,696 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.17
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 5,347 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.23
- State average 0.26 (computed here)
- National average 0.27
- No different than the national rate
- 5,339 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.57
- State average 3.45 (computed here)
- National average 3.52
- No different than the national rate
- 645 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.64
- State average 1.67 (computed here)
- National average 1.67
- No different than the national rate
- 210 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.35
- State average 2.22 (computed here)
- National average 2.34
- No different than the national rate
- 646 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected10.3
- State average 10.09 (computed here)
- National average 9.42
- No different than the national rate
- 219 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected6.54
- State average 5.31 (computed here)
- National average 5.27
- No different than the national rate
- 208 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.7
- State average 1.74 (computed here)
- National average 1.77
- No different than the national rate
- 117 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.46
- State average 0.49 (computed here)
- National average 0.63
- No different than the national rate
- 3,526 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected3.9
- State average 4.08 (computed here)
- National average 4.1
- No different than the national rate
- 153 patients
- Period from 04/01/2023

Measures CMS does not publish for this facility (2)

Death rate among surgical inpatients with serious treatable complications — 1
Death rate for CABG surgery patients — 5

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.84
- State average 0.27
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected0.74
- State average 0.43
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.05
- State average 0.21
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected1.85
- State average 0.69
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected1.28
- State average 0.61
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 3.7
- State average 4.69 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 12.7
- State average 13.95 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.98
- State average 1.02
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 15

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 65
- State average 73
- National average 65
- 527 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 150
- State average 159
- National average 168
- 2,271 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 233
- State average 255
- National average 287
- 22 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 149
- State average 156
- National average 162
- 2,191 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 232
- State average 220
- National average 257
- 60 patients
- Period from 10/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 81
- State average 86
- National average 93
- 209 patients
- Period from 01/01/2024
Healthcare workers given influenza vaccination 50
- State average 58
- National average 78
- 2,678 patients
- Period from 10/01/2024
Hospital Harm - Severe Hyperglycemia 10
- State average 9.6 (computed here)
- National average 8.08 (computed here)
- 20,464 patients
- Period from 01/01/2024
Hospital Harm - Severe Hypoglycemia 2
- State average 1.78 (computed here)
- National average 1.09 (computed here)
- 5,768 patients
- Period from 01/01/2024
Left before being seen 1
- State average 1
- National average 2
- 92,960 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 13
- State average 16
- National average 15
- 4,033 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 75
- State average 78
- National average 73
- 114 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 88
- State average 92
- National average 87
- 59 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 78
- State average 85
- National average 81
- 528 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 92
- State average 95
- National average 93
- 255 patients
- Period from 10/01/2024

Measures CMS does not publish for this facility (15)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Discharged on Antithrombotic Therapy — 5
Emergency department volume — very high
Global Malnutrition Composite Score — 4
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 4
Global Malnutrition Composite Score: Malnutrition Risk Screening — 4
Global Malnutrition Composite Score: Nutrition Assessment — 4
Global Malnutrition Composite Score: Nutritional Care Plan — 4
Head CT results — 1
Hospital Harm - Opioid Related Adverse Events — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 10

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected15.9
- State average 14.67 (computed here)
- National average 14.4
- No different than the national rate
- 220 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected23
- State average 21.72 (computed here)
- National average 21.3
- No different than the national rate
- 796 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 19.2
- State average 6.58 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 87 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -14.5
- State average 5.09 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 343 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 2.7
- State average 10 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 270 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected18.9
- State average 17.53 (computed here)
- National average 17.3
- No different than the national rate
- 521 patients
- Period from 07/01/2023
Rate of readmission after hip/knee replacement As expected5.6
- State average 6.04 (computed here)
- National average 5.8
- No different than the national rate
- 140 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected21.7
- State average 20.09 (computed here)
- National average 20
- No different than the national rate
- 257 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected13.7
- State average 12.99 (computed here)
- National average 13
- No different than the national rate
- 774 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.9
- State average 1.02 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 228 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (4)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy — 1
Rate of inpatient admissions for patients receiving outpatient chemotherapy — 1
Rate of readmission for CABG — 5

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.