Sacred Heart Hospital

Hospital in Pensacola, FL, Medicare certification number 100025. CMS publishes 64 quality measures for it.

Medicare certification

Provider of Services

CCN: 100025The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jul 1, 1966
Last certification: Jul 20, 2020
Beds: 547
Overall star rating: 4 of 5Care Compare
Address: 5151 N 9TH Ave
Pensacola, FL 32504
(850) 416-7000

NPI records for this facility 1

Sacred Heart Health System, Inc.
- General Acute Care Hospital
- Pensacola, FL
- NPI 1922032424
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse1 of 5
- State average 3.35 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 2.13 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse3 of 5
- State average 2.56 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Worse2 of 5
- State average 2.41 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse2 of 5
- State average 2.75 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse2 of 5
- State average 2.84 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse3 of 5
- State average 2.95 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse3 of 5
- State average 3.25 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse2 of 5
- State average 2.69 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.72
- State average 1.02 (computed here)
- National average 1.06
- No different than the national rate
- 1,760 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.77
- State average 0.97 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected130.92
- State average 157.4 (computed here)
- National average 173.3
- No different than the national rate
- 114 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected2.5
- State average 2.43 (computed here)
- National average 2.4
- No different than the national rate
- 33 patients
- Period from 07/01/2022
Death rate for COPD patients As expected7.9
- State average 8.44 (computed here)
- National average 8.6
- No different than the national rate
- 96 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected11.6
- State average 11.73 (computed here)
- National average 11.9
- No different than the national rate
- 174 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected10.8
- State average 10.18 (computed here)
- National average 11.1
- No different than the national rate
- 363 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected16.3
- State average 14.53 (computed here)
- National average 15.2
- No different than the national rate
- 491 patients
- Period from 07/01/2022
Death rate for stroke patients As expected13.6
- State average 12.29 (computed here)
- National average 11.9
- No different than the national rate
- 397 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Worse4.7
- State average 3.85 (computed here)
- National average 3.9
- Worse than the national rate
- 3,846 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.14
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 7,506 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.3
- State average 0.26 (computed here)
- National average 0.27
- No different than the national rate
- 7,771 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.32
- State average 3.45 (computed here)
- National average 3.52
- No different than the national rate
- 2,019 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.6
- State average 1.67 (computed here)
- National average 1.67
- No different than the national rate
- 961 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.93
- State average 2.22 (computed here)
- National average 2.34
- No different than the national rate
- 2,061 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected7.05
- State average 10.09 (computed here)
- National average 9.42
- No different than the national rate
- 960 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected5.1
- State average 5.31 (computed here)
- National average 5.27
- No different than the national rate
- 743 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected2.15
- State average 1.74 (computed here)
- National average 1.77
- No different than the national rate
- 486 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.13
- State average 0.49 (computed here)
- National average 0.63
- No different than the national rate
- 6,296 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected3.7
- State average 4.08 (computed here)
- National average 4.1
- No different than the national rate
- 100 patients
- Period from 04/01/2023

Infections 6

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) Better0.06
- State average 0.27
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) Better0
- State average 0.43
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.34
- State average 0.21
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.78
- State average 0.69
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Abdominal Hysterectomy Worse2.34
- State average 0.9
- National average 1
- Worse than the national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected0.78
- State average 0.61
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 7.8
- State average 4.69 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 6.8
- State average 13.95 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1
- State average 1.02
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 13

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 55
- State average 73
- National average 65
- 243 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 147
- State average 159
- National average 168
- 415 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 145
- State average 156
- National average 162
- 399 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 98
- State average 96.49 (computed here)
- National average 96.1 (computed here)
- 127 patients
- Period from 01/01/2024
Healthcare workers given influenza vaccination 90
- State average 58
- National average 78
- 6,928 patients
- Period from 10/01/2024
Intensive Care Unit Venous Thromboembolism Prophylaxis 100
- State average 97.2 (computed here)
- National average 93.49 (computed here)
- 643 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 12
- State average 16
- National average 15
- 1,767 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 56
- State average 78
- National average 73
- 79 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 95
- State average 92
- National average 87
- 38 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 76
- State average 85
- National average 81
- 243 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 92
- State average 95
- National average 93
- 134 patients
- Period from 10/01/2024
ST-Segment Elevation Myocardial Infarction (STEMI) 39
- State average 42.04 (computed here)
- National average 46.51 (computed here)
- 31 patients
- Period from 01/01/2024
Venous Thromboembolism Prophylaxis 96
- State average 90.41 (computed here)
- National average 82.23 (computed here)
- 3,020 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (17)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 1
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better — 1
Emergency department volume — 5
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients — 5
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Head CT results — 1
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Left before being seen — 5

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected15.4
- State average 14.67 (computed here)
- National average 14.4
- No different than the national rate
- 281 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected21.4
- State average 21.72 (computed here)
- National average 21.3
- No different than the national rate
- 495 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 31.2
- State average 6.58 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 221 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -10.7
- State average 5.09 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 423 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 5.8
- State average 10 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 534 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected15.7
- State average 17.53 (computed here)
- National average 17.3
- No different than the national rate
- 645 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected4
- State average 5.07 (computed here)
- National average 5.4
- No different than the national rate
- 358 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected8.2
- State average 10.88 (computed here)
- National average 10.7
- No different than the national rate
- 358 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected4.8
- State average 6.04 (computed here)
- National average 5.8
- No different than the national rate
- 96 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected10.1
- State average 11.26 (computed here)
- National average 11
- No different than the national rate
- 31 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected18.5
- State average 20.09 (computed here)
- National average 20
- No different than the national rate
- 191 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected12.5
- State average 12.99 (computed here)
- National average 13
- No different than the national rate
- 386 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1.1
- State average 1.02 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 216 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.