Norwalk Hospital

Hospital in Norwalk, CT, Medicare certification number 070034. CMS publishes 61 quality measures for it.

Medicare certification

Provider of Services

CCN: 070034The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jul 1, 1966
Last certification: Jul 14, 2010
Beds: 328
Overall star rating: 3 of 5Care Compare
Address: 24 Stevens Street
Norwalk, CT 06856
(203) 852-2000

NPI records for this facility 4

Norwalk Hospital Association
- General Acute Care Hospital
- Norwalk, CT
- NPI 1346441953
Medicare enrollment
Norwalk Hospital Association
- General Acute Care Hospital
- Norwalk, CT
- NPI 1427041581
Medicare enrollment
Norwalk Hospital Association
- Land Ambulance
- Norwalk, CT
- NPI 1477546521
Medicare enrollment
Norwalk Hospital Association
- General Acute Care Hospital
- Norwalk, CT
- NPI 1649263880
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Better4 of 5
- State average 3.46 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse2 of 5
- State average 2.35 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Better4 of 5
- State average 3.62 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 2.88 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse3 of 5
- State average 3.12 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse3 of 5
- State average 2.81 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse3 of 5
- State average 2.35 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Better4 of 5
- State average 3.42 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.04 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 18

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.86
- State average 1.02 (computed here)
- National average 1.06
- No different than the national rate
- 894 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected0.98
- State average 0.94 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected180.82
- State average 173.59 (computed here)
- National average 173.3
- No different than the national rate
- 39 patients
- Period from 07/01/2022
Death rate for COPD patients As expected7.3
- State average 8.07 (computed here)
- National average 8.6
- No different than the national rate
- 80 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected10.9
- State average 11.42 (computed here)
- National average 11.9
- No different than the national rate
- 107 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected10.7
- State average 10.8 (computed here)
- National average 11.1
- No different than the national rate
- 358 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected14
- State average 13.95 (computed here)
- National average 15.2
- No different than the national rate
- 610 patients
- Period from 07/01/2022
Death rate for stroke patients Better9.1
- State average 11.51 (computed here)
- National average 11.9
- Better than the national rate
- 213 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Better3
- State average 3.42 (computed here)
- National average 3.9
- Better than the national rate
- 2,245 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.37
- State average 0.2 (computed here)
- National average 0.21
- No different than the national rate
- 5,662 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.26
- State average 0.28 (computed here)
- National average 0.27
- No different than the national rate
- 5,681 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected4.56
- State average 3.54 (computed here)
- National average 3.52
- No different than the national rate
- 818 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.6
- State average 1.62 (computed here)
- National average 1.67
- No different than the national rate
- 227 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected2.25
- State average 2.23 (computed here)
- National average 2.34
- No different than the national rate
- 785 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected6.54
- State average 9.72 (computed here)
- National average 9.42
- No different than the national rate
- 221 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected5.26
- State average 4.87 (computed here)
- National average 5.27
- No different than the national rate
- 201 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.67
- State average 1.83 (computed here)
- National average 1.77
- No different than the national rate
- 227 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.63
- State average 0.46 (computed here)
- National average 0.63
- No different than the national rate
- 4,729 patients
- Period from 07/01/2022

Measures CMS does not publish for this facility (2)

Death rate for CABG surgery patients — 5
Rate of complications for hip/knee replacement patients — 1

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.69
- State average 0.27
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) Better0
- State average 0.45
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.26
- State average 0.34
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.56
- State average 0.5
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected0.84
- State average 0.76
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 5.2
- State average 3 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 38.7
- State average 26.17 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1
- State average 1
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 15

Medicare Care Compare

Anticoagulation Therapy for Atrial Fibrillation/Flutter 60
- National average 74.05 (computed here)
- 35 patients
- Period from 01/01/2024
Antithrombotic Therapy by End of Hospital Day 2 93
- State average 93.64 (computed here)
- National average 92.79 (computed here)
- 118 patients
- Period from 01/01/2024
Appropriate care for severe sepsis and septic shock 52
- State average 57
- National average 65
- 116 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 208
- State average 195
- National average 168
- 399 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 200
- State average 192
- National average 162
- 374 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 379
- State average 247
- National average 257
- 23 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 94
- State average 97.58 (computed here)
- National average 96.1 (computed here)
- 104 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 99
- State average 96
- National average 93
- 69 patients
- Period from 01/01/2024
Healthcare workers given influenza vaccination 76
- State average 83
- National average 78
- 2,108 patients
- Period from 10/01/2024
Left before being seen 1
- State average 2
- National average 2
- 45,494 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 20
- State average 19
- National average 15
- 1,321 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 56
- State average 67
- National average 73
- 39 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 88
- State average 84
- National average 87
- 17 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 73
- State average 76
- National average 81
- 116 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 95
- State average 92
- National average 93
- 63 patients
- Period from 10/01/2024

Measures CMS does not publish for this facility (15)

Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 1
Emergency department volume — high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Head CT results — 3, 7
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Hospital Harm - Severe Hypoglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 11

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected15.1
- State average 14.43 (computed here)
- National average 14.4
- No different than the national rate
- 68 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected23
- State average 21.2 (computed here)
- National average 21.3
- No different than the national rate
- 439 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 40.8
- State average 15.16 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 62 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -2.7
- State average 12.91 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 407 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 4.2
- State average 23.69 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 621 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected18.2
- State average 17.72 (computed here)
- National average 17.3
- No different than the national rate
- 706 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.1
- State average 5.32 (computed here)
- National average 5.4
- No different than the national rate
- 137 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected13.4
- State average 11.25 (computed here)
- National average 10.7
- No different than the national rate
- 137 patients
- Period from 01/01/2024
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected21.3
- State average 20.22 (computed here)
- National average 20
- No different than the national rate
- 111 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected13.5
- State average 13.34 (computed here)
- National average 13
- No different than the national rate
- 1,735 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.9
- State average 0.94 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 305 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (3)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of readmission after hip/knee replacement — 1
Rate of readmission for CABG — 5

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.