White River Medical Center

Hospital in Batesville, AR, Medicare certification number 040119. CMS publishes 62 quality measures for it.

Medicare certification

Provider of Services

CCN: 040119The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Voluntary non-profit - Private
Control type: Private (not for profit)
Participating since: Jan 30, 1976
Last certification: Apr 6, 2023
Beds: 224
Overall star rating: 3 of 5Care Compare
Address: 1710 Harrison Street
Batesville, AR 72503
(870) 262-1200

NPI records for this facility 16

White River Health System Inc
- Specialist
- Batesville, AR
- NPI 1144742768
Medicare enrollment
White River Health System, Inc
- Anesthesiology Physician
- Batesville, AR
- NPI 1760410229
Medicare enrollment
White River Health System, Inc
- Rural Health Clinic/Center
- Newport, AR
- NPI 1871609743
Medicare enrollment
White River Health System, Inc
- Pulmonary Disease Physician
- Batesville, AR
- NPI 1952697138
Medicare enrollment
White River Health System, Inc.
- Rural Health Clinic/Center
- Batesville, AR
- NPI 1154770436
Medicare enrollment
White River Health System, Inc.
- Neurology Physician
- Batesville, AR
- NPI 1235101601
Medicare enrollment
White River Health System, Inc.
- Rheumatology Physician
- Batesville, AR
- NPI 1235518739
Medicare enrollment
White River Health System, Inc.
- Orthopaedic Surgery Physician
- Batesville, AR
- NPI 1265821193
Medicare enrollment
White River Health System, Inc.
- Pain Medicine (Anesthesiology) Physician
- Batesville, AR
- NPI 1558447599
Medicare enrollment
White River Health System, Inc.
- General Acute Care Hospital
- Batesville, AR
- NPI 1710943881
Medicare enrollment
White River Health System, Inc.
- Psychiatry Physician
- Batesville, AR
- NPI 1710952650
Medicare enrollment
White River Health System, Inc.
- Hematology & Oncology Physician
- Batesville, AR
- NPI 1760779607
Medicare enrollment
White River Health System, Inc.
- Emergency Medicine Physician
- Cherokee Village, AR
- NPI 1821423849
Medicare enrollment
White River Health System, Inc.
- Health Service Clinic/Center
- Batesville, AR
- NPI 1992079651
Medicare enrollment
White River Health System, Inc.
- Surgery Physician
- Batesville, AR
- NPI 1992125850
Medicare enrollment
WRMC Internal Medicine Clinic
- Internal Medicine Physician
- Batesville, AR
- NPI 1144609751
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.24 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Better3 of 5
- State average 2.7 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse3 of 5
- State average 2.89 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating As expected3 of 5
- State average 3.32 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse3 of 5
- State average 3.38 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse3 of 5
- State average 3.38 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse3 of 5
- State average 3.84 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse3 of 5
- State average 3.59 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse3 of 5
- State average 3.22 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 18

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected1.07
- State average 1.06 (computed here)
- National average 1.06
- No different than the national rate
- 627 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite Worse2.03
- State average 1.04 (computed here)
- National average 1
- Worse than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected166.8
- State average 180.09 (computed here)
- National average 173.3
- No different than the national rate
- 66 patients
- Period from 07/01/2022
Death rate for COPD patients As expected10.4
- State average 9.28 (computed here)
- National average 8.6
- No different than the national rate
- 161 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected13.2
- State average 12.22 (computed here)
- National average 11.9
- No different than the national rate
- 208 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected12.6
- State average 11.67 (computed here)
- National average 11.1
- No different than the national rate
- 271 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected16.6
- State average 16.22 (computed here)
- National average 15.2
- No different than the national rate
- 324 patients
- Period from 07/01/2022
Death rate for stroke patients As expected14.6
- State average 15.63 (computed here)
- National average 11.9
- No different than the national rate
- 124 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected4.4
- State average 4.44 (computed here)
- National average 3.9
- No different than the national rate
- 1,822 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.17
- State average 0.22 (computed here)
- National average 0.21
- No different than the national rate
- 4,818 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.31
- State average 0.28 (computed here)
- National average 0.27
- No different than the national rate
- 4,814 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.07
- State average 3.34 (computed here)
- National average 3.52
- No different than the national rate
- 1,050 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.51
- State average 1.61 (computed here)
- National average 1.67
- No different than the national rate
- 226 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected3.17
- State average 2.37 (computed here)
- National average 2.34
- No different than the national rate
- 1,011 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected8.78
- State average 9.89 (computed here)
- National average 9.42
- No different than the national rate
- 245 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected7.14
- State average 5.22 (computed here)
- National average 5.27
- No different than the national rate
- 210 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected2.57
- State average 1.81 (computed here)
- National average 1.77
- No different than the national rate
- 228 patients
- Period from 07/01/2022
Pressure ulcer rate Worse4.03
- State average 0.73 (computed here)
- National average 0.63
- Worse than the national rate
- 3,727 patients
- Period from 07/01/2022

Measures CMS does not publish for this facility (2)

Death rate for CABG surgery patients — 5
Rate of complications for hip/knee replacement patients — 1

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected0.44
- State average 0.46
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected1.4
- State average 0.61
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0
- State average 0.35
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected1.37
- State average 0.9
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery As expected0.6
- State average 0.75
- National average 1
- No different than national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 1.1
- State average 7.66 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 3.7
- State average 6.84 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 0.99
- State average 1.03
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 16

Medicare Care Compare

Antithrombotic Therapy by End of Hospital Day 2 91
- State average 91.85 (computed here)
- National average 92.79 (computed here)
- 70 patients
- Period from 01/01/2024
Appropriate care for severe sepsis and septic shock 77
- State average 68
- National average 65
- 395 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 145
- State average 156
- National average 168
- 365 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 239
- State average 239
- National average 287
- 24 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 134
- State average 150
- National average 162
- 335 patients
- Period from 10/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 100
- State average 94
- National average 93
- 63 patients
- Period from 01/01/2024
Head CT results 61
- State average 72
- National average 69
- 33 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 95
- State average 78
- National average 78
- 1,895 patients
- Period from 10/01/2024
Hospital Harm - Severe Hypoglycemia 1
- State average 1.04 (computed here)
- National average 1.09 (computed here)
- 1,825 patients
- Period from 01/01/2024
Left before being seen 2
- State average 2
- National average 2
- 32,031 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 12
- State average 16
- National average 15
- 2,518 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 89
- State average 78
- National average 73
- 142 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 99
- State average 90
- National average 87
- 79 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 84
- State average 82
- National average 81
- 395 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 95
- State average 92
- National average 93
- 216 patients
- Period from 10/01/2024
Venous Thromboembolism Prophylaxis 80
- State average 73.47 (computed here)
- National average 82.23 (computed here)
- 3,570 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (14)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better — 1
Discharged on Antithrombotic Therapy — 5
Emergency department volume — medium
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Hospital Harm - Severe Hyperglycemia — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1

Unplanned visits 11

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.2
- State average 14.43 (computed here)
- National average 14.4
- No different than the national rate
- 198 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected21.7
- State average 21.64 (computed here)
- National average 21.3
- No different than the national rate
- 320 patients
- Period from 07/01/2023
Hospital return days for heart attack patients -6.1
- State average 7.8 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 185 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -4.6
- State average 6.34 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 304 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients -13.9
- State average 4.76 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 353 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.1
- State average 17.32 (computed here)
- National average 17.3
- No different than the national rate
- 366 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.6
- State average 5.29 (computed here)
- National average 5.4
- No different than the national rate
- 118 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected13.5
- State average 10.89 (computed here)
- National average 10.7
- No different than the national rate
- 118 patients
- Period from 01/01/2024
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19.4
- State average 19.7 (computed here)
- National average 20
- No different than the national rate
- 196 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected12.5
- State average 13.1 (computed here)
- National average 13
- No different than the national rate
- 1,091 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.9
- State average 1 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 411 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (3)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of readmission after hip/knee replacement — 1
Rate of readmission for CABG — 5

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.