National Park Medical Center

Hospital in Hot Springs, AR, Medicare certification number 040078. CMS publishes 64 quality measures for it.

Medicare certification

Provider of Services

CCN: 040078The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Proprietary
Control type: Private (for profit)
Participating since: Jul 1, 1966
Last certification: Aug 15, 2025
Beds: 161
Overall star rating: 2 of 5Care Compare
Most recent change of ownership: Dec 1, 2003 (1 total)
Address: 1910 Malvern Avenue
Hot Springs, AR 71901
(501) 321-1000

NPI records for this facility 1

Hot Springs National Park Hospital Holdings LLC
- General Acute Care Hospital
- Hot Springs, AR
- NPI 1841241833
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse3 of 5
- State average 3.24 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse1 of 5
- State average 2.7 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse2 of 5
- State average 2.89 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Worse2 of 5
- State average 3.32 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse2 of 5
- State average 3.38 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse2 of 5
- State average 3.38 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse2 of 5
- State average 3.84 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse2 of 5
- State average 3.59 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse2 of 5
- State average 3.22 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected0.94
- State average 1.06 (computed here)
- National average 1.06
- No different than the national rate
- 373 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected1.07
- State average 1.04 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected176.37
- State average 180.09 (computed here)
- National average 173.3
- No different than the national rate
- 49 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected3.8
- State average 3.29 (computed here)
- National average 2.4
- No different than the national rate
- 59 patients
- Period from 07/01/2022
Death rate for COPD patients As expected11
- State average 9.28 (computed here)
- National average 8.6
- No different than the national rate
- 60 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected13.8
- State average 12.22 (computed here)
- National average 11.9
- No different than the national rate
- 87 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected13.1
- State average 11.67 (computed here)
- National average 11.1
- No different than the national rate
- 129 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected18.4
- State average 16.22 (computed here)
- National average 15.2
- No different than the national rate
- 299 patients
- Period from 07/01/2022
Death rate for stroke patients Worse19.4
- State average 15.63 (computed here)
- National average 11.9
- Worse than the national rate
- 80 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate Worse5.4
- State average 4.44 (computed here)
- National average 3.9
- Worse than the national rate
- 1,294 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.24
- State average 0.22 (computed here)
- National average 0.21
- No different than the national rate
- 2,330 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.28
- State average 0.28 (computed here)
- National average 0.27
- No different than the national rate
- 2,543 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected3.09
- State average 3.34 (computed here)
- National average 3.52
- No different than the national rate
- 713 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.51
- State average 1.61 (computed here)
- National average 1.67
- No different than the national rate
- 279 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected1.99
- State average 2.37 (computed here)
- National average 2.34
- No different than the national rate
- 666 patients
- Period from 07/01/2022
Postoperative respiratory failure rate Worse17.23
- State average 9.89 (computed here)
- National average 9.42
- Worse than the national rate
- 279 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected5.22
- State average 5.22 (computed here)
- National average 5.27
- No different than the national rate
- 265 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected1.65
- State average 1.81 (computed here)
- National average 1.77
- No different than the national rate
- 118 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.26
- State average 0.73 (computed here)
- National average 0.63
- No different than the national rate
- 1,865 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected4.1
- State average 4.36 (computed here)
- National average 4.1
- No different than the national rate
- 75 patients
- Period from 04/01/2023

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) As expected1.16
- State average 0.46
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected0
- State average 0.61
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0
- State average 0.35
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0
- State average 0.9
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery Worse3.19
- State average 0.75
- National average 1
- Worse than the national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 2

Medicare Care Compare

Abdomen CT Use of Contrast Material 7.4
- State average 7.66 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024
Breast Cancer Screening Recall Rates 6.4
- State average 6.84 (computed here)
- National average 8.08 (computed here)
- Period from 07/01/2024

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.18
- State average 1.03
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 14

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 54
- State average 68
- National average 65
- 71 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 156
- State average 156
- National average 168
- 429 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 153
- State average 150
- National average 162
- 393 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 215
- State average 226
- National average 257
- 33 patients
- Period from 10/01/2024
Discharged on Antithrombotic Therapy 99
- State average 95.59 (computed here)
- National average 96.1 (computed here)
- 78 patients
- Period from 01/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 90
- State average 94
- National average 93
- 29 patients
- Period from 01/01/2024
Healthcare workers given influenza vaccination 88
- State average 78
- National average 78
- 803 patients
- Period from 10/01/2024
Hospital Harm - Severe Hyperglycemia 9
- State average 8.45 (computed here)
- National average 8.08 (computed here)
- 5,621 patients
- Period from 01/01/2024
Hospital Harm - Severe Hypoglycemia 1
- State average 1.04 (computed here)
- National average 1.09 (computed here)
- 1,182 patients
- Period from 01/01/2024
Left before being seen 1
- State average 2
- National average 2
- 23,040 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 15
- State average 16
- National average 15
- 1,657 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 64
- State average 78
- National average 73
- 14 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 64
- State average 82
- National average 81
- 72 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 97
- State average 92
- National average 93
- 35 patients
- Period from 10/01/2024

Measures CMS does not publish for this facility (16)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better — 1
Emergency department volume — medium
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Head CT results — 1
Hospital Harm - Opioid Related Adverse Events — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
Septic Shock 6-Hour Bundle — 1, 2, 3
ST-Segment Elevation Myocardial Infarction (STEMI) — 1
Venous Thromboembolism Prophylaxis — 5

Unplanned visits 13

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected14.9
- State average 14.43 (computed here)
- National average 14.4
- No different than the national rate
- 167 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected21.2
- State average 21.64 (computed here)
- National average 21.3
- No different than the national rate
- 202 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 28.8
- State average 7.8 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 103 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -26.9
- State average 6.34 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 154 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 12.3
- State average 4.76 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 346 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected18.6
- State average 17.32 (computed here)
- National average 17.3
- No different than the national rate
- 503 patients
- Period from 07/01/2023
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy As expected5.1
- State average 5.29 (computed here)
- National average 5.4
- No different than the national rate
- 26 patients
- Period from 01/01/2024
Rate of inpatient admissions for patients receiving outpatient chemotherapy As expected10.7
- State average 10.89 (computed here)
- National average 10.7
- No different than the national rate
- 26 patients
- Period from 01/01/2024
Rate of readmission after hip/knee replacement As expected7.8
- State average 6.04 (computed here)
- National average 5.8
- No different than the national rate
- 76 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected11.6
- State average 11.09 (computed here)
- National average 11
- No different than the national rate
- 54 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19.1
- State average 19.7 (computed here)
- National average 20
- No different than the national rate
- 127 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected15.7
- State average 13.1 (computed here)
- National average 13
- No different than the national rate
- 384 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected0.9
- State average 1 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 412 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (1)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them.
NPPES NPI Registry: the NPI records connected to this certification.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.