VHS of Arrowhead Inc

Doing business as Abrazo Arrowhead Hospital

Hospital in Glendale, AZ, Medicare certification number 030094. CMS publishes 64 quality measures for it.

Medicare certification

Provider of Services

CCN: 030094The number CMS certifies the facility under, not a provider identifier
Status: Active
Provider type: Hospital – Short-term
Listed by Care Compare as: Acute Care Hospitals
Ownership: Proprietary
Control type: Private (for profit)
Participating since: Oct 31, 1988
Last certification: Sep 29, 2021
Beds: 217
Overall star rating: 2 of 5Care Compare
Most recent change of ownership: Jul 1, 2000 (1 total)
Address: 18701 North 67TH Avenue
Glendale, AZ 85308
(623) 561-1000

NPI records for this facility (CCN to NPI Mapping) 2

VHS of Arrowhead, Inc

dba Abrazo Arrowhead Campus
- General Acute Care Hospital
- Glendale, AZ
- NPI 1326022765
Medicare enrollment
VHS of Arrowhead, Inc.

dba Abrazo Peoria Emergency Center
- General Acute Care Hospital
- Peoria, AZ
- NPI 1801340781
Medicare enrollment

Patient survey (HCAHPS) 9

Medicare Care Compare

Cleanliness - star rating Worse1 of 5
- State average 2.91 (computed here)
- National average 3.44 (computed here)
- Period from 10/01/2024
Communication about medicines - star rating Worse1 of 5
- State average 2.38 (computed here)
- National average 2.71 (computed here)
- Period from 10/01/2024
Discharge information - star rating Worse2 of 5
- State average 2.86 (computed here)
- National average 3.31 (computed here)
- Period from 10/01/2024
Doctor communication - star rating Worse2 of 5
- State average 2.43 (computed here)
- National average 3.12 (computed here)
- Period from 10/01/2024
Nurse communication - star rating Worse2 of 5
- State average 2.97 (computed here)
- National average 3.43 (computed here)
- Period from 10/01/2024
Overall hospital rating - star rating Worse2 of 5
- State average 2.97 (computed here)
- National average 3.29 (computed here)
- Period from 10/01/2024
Quietness - star rating Worse2 of 5
- State average 2.88 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024
Recommend hospital - star rating Worse2 of 5
- State average 3.22 (computed here)
- National average 3.64 (computed here)
- Period from 10/01/2024
Summary star rating Worse2 of 5
- State average 2.77 (computed here)
- National average 3.27 (computed here)
- Period from 10/01/2024

Affiliated providers 520

Page 1 of 21Medicare Care Compare

Clinicians who list this facility as a hospital or facility affiliation in Care Compare.

Demsas G,Hawariat Abay, MD
- Internal Medicine Physician
- Peoria, AZ
- NPI 1720312390
Mohamed Mahfouz Amin Abdelrahman, M.D.
- Clinical Cardiac Electrophysiology Physician
- Phoenix, AZ
- NPI 1457606261
Hesham E Abdelrazek, MD
- Pulmonary Disease Physician
- Phoenix, AZ
- NPI 1841266681
MHD Majed Abdul Wahab
- Internal Medicine Physician
- Peoria, AZ
- NPI 1083237523
Alexander E Abdullayev, MD
- Thoracic Surgery (Cardiothoracic Vascular Surgery) Physician
- Olympia, WA
- NPI 1538693015
Ahmed R Abouzeid, MD
- Family Medicine Physician
- Glendale, AZ
- NPI 1871619601
Caitlyn Claire Adley, CRNA
- Certified Registered Nurse Anesthetist
- Phoenix, AZ
- NPI 1760849079
Allen A Agapay, MD
- Surgery Physician
- Glendale, AZ
- NPI 1962401117
Shalini Rajeev Agarwal, M.D.
- Diagnostic Radiology Physician
- Phoenix, AZ
- NPI 1083671242
Sourabh Aggarwal, MD
- Interventional Cardiology Physician
- Phoenix, AZ
- NPI 1154677417
Nicholas Aguanno, CRNA
- Certified Registered Nurse Anesthetist
- Scottsdale, AZ
- NPI 1568949675
Basil Al Khatib, M.D.
- Interventional Cardiology Physician
- Phoenix, AZ
- NPI 1083977599
Saifuldeen Awf Abdulrahman Al Qaisi, MD
- Interventional Cardiology Physician
- Peoria, AZ
- NPI 1053673723
Neal Christopher Al-Attar, MD
- Anesthesiology Physician
- Royal Oak, MI
- NPI 1225695570
Essam Ali, M.D.
- Internal Medicine Physician
- Chandler, AZ
- NPI 1083948400
Juan N Aliaga, DNP, APRN-CRNA
- Certified Registered Nurse Anesthetist
- Glendale, AZ
- NPI 1053097170
Mark Allen, D.O.
- Orthopaedic Surgery Physician
- Gilbert, AZ
- NPI 1124339676
Raldon Blake Allred, DO
- Emergency Medicine Physician
- Goodyear, AZ
- NPI 1508569286
Fadi Alrabadi, MD
- Internal Medicine Physician
- Phoenix, AZ
- NPI 1609131499
Hazem Alsalman Hnaide, MD
- Infectious Disease Physician
- Phoenix, AZ
- NPI 1356560874
Jerald S Altman, MD
- Otolaryngology Physician
- Glendale, AZ
- NPI 1972531358
Solomon Yebio Amdemariam, M.D.
- Internal Medicine Physician
- Glendale, AZ
- NPI 1730130469
Hammad Amer, M.D.
- Vascular Surgery Physician
- Mesa, AZ
- NPI 1154587459
Bradley B Anderson, MD
- Anesthesiology Physician
- Phoenix, AZ
- NPI 1265793640
Ann S. Andonyan, MD
- Emergency Medicine Physician
- Phoenix, AZ
- NPI 1871500496

Complications and deaths 20

Medicare Care Compare

Abdominopelvic accidental puncture or laceration rate As expected1.6
- State average 1.16 (computed here)
- National average 1.06
- No different than the national rate
- 1,079 patients
- Period from 07/01/2022
CMS Medicare PSI 90: Patient safety and adverse events composite As expected1.09
- State average 1.02 (computed here)
- National average 1
- No different than the national value
- Period from 07/01/2022
Death rate among surgical inpatients with serious treatable complications As expected163.21
- State average 172.34 (computed here)
- National average 173.3
- No different than the national rate
- 103 patients
- Period from 07/01/2022
Death rate for CABG surgery patients As expected2.2
- State average 2.34 (computed here)
- National average 2.4
- No different than the national rate
- 151 patients
- Period from 07/01/2022
Death rate for COPD patients As expected9.2
- State average 8.66 (computed here)
- National average 8.6
- No different than the national rate
- 54 patients
- Period from 07/01/2022
Death rate for heart attack patients As expected12.2
- State average 11.88 (computed here)
- National average 11.9
- No different than the national rate
- 310 patients
- Period from 07/01/2022
Death rate for heart failure patients As expected10.2
- State average 10.37 (computed here)
- National average 11.1
- No different than the national rate
- 315 patients
- Period from 07/01/2022
Death rate for pneumonia patients As expected14.3
- State average 14.87 (computed here)
- National average 15.2
- No different than the national rate
- 308 patients
- Period from 07/01/2022
Death rate for stroke patients As expected14.4
- State average 11.95 (computed here)
- National average 11.9
- No different than the national rate
- 201 patients
- Period from 07/01/2023
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate As expected3.2
- State average 3.86 (computed here)
- National average 3.9
- No different than the national rate
- 3,784 patients
- Period from 07/01/2024
Iatrogenic pneumothorax rate As expected0.23
- State average 0.22 (computed here)
- National average 0.21
- No different than the national rate
- 5,219 patients
- Period from 07/01/2022
In-hospital fall-associated fracture rate As expected0.22
- State average 0.27 (computed here)
- National average 0.27
- No different than the national rate
- 5,742 patients
- Period from 07/01/2022
Perioperative pulmonary embolism or deep vein thrombosis rate As expected4.09
- State average 3.62 (computed here)
- National average 3.52
- No different than the national rate
- 2,111 patients
- Period from 07/01/2022
Postoperative acute kidney injury requiring dialysis rate As expected1.97
- State average 1.89 (computed here)
- National average 1.67
- No different than the national rate
- 132 patients
- Period from 07/01/2022
Postoperative hemorrhage or hematoma rate As expected1.87
- State average 2.36 (computed here)
- National average 2.34
- No different than the national rate
- 1,764 patients
- Period from 07/01/2022
Postoperative respiratory failure rate As expected16.81
- State average 9.81 (computed here)
- National average 9.42
- No different than the national rate
- 150 patients
- Period from 07/01/2022
Postoperative sepsis rate As expected4.79
- State average 5.34 (computed here)
- National average 5.27
- No different than the national rate
- 140 patients
- Period from 07/01/2022
Postoperative wound dehiscence rate As expected2.2
- State average 1.84 (computed here)
- National average 1.77
- No different than the national rate
- 387 patients
- Period from 07/01/2022
Pressure ulcer rate As expected0.16
- State average 0.62 (computed here)
- National average 0.63
- No different than the national rate
- 3,814 patients
- Period from 07/01/2022
Rate of complications for hip/knee replacement patients As expected4.3
- State average 4.19 (computed here)
- National average 4.1
- No different than the national rate
- 80 patients
- Period from 04/01/2023

Infections 5

Medicare Care Compare

Catheter Associated Urinary Tract Infections (ICU + select Wards) Better0.15
- State average 0.39
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
Central Line Associated Bloodstream Infection (ICU + select Wards) As expected0.33
- State average 0.53
- National average 1
- No different than national benchmark
- Period from 10/01/2024
Clostridium Difficile (C.Diff) Better0.21
- State average 0.38
- National average 1
- Better than the national benchmark
- Period from 10/01/2024
MRSA Bacteremia As expected0.9
- State average 0.52
- National average 1
- No different than national benchmark
- Period from 10/01/2024
SSI - Colon Surgery Better0
- State average 0.87
- National average 1
- Better than the national benchmark
- Period from 10/01/2024

Measures CMS does not publish for this facility (1)

SSI - Abdominal Hysterectomy — 13

Outpatient imaging 1

Medicare Care Compare

Abdomen CT Use of Contrast Material 0.6
- State average 3.6 (computed here)
- National average 5.83 (computed here)
- Period from 07/01/2024

Measures CMS does not publish for this facility (1)

Breast Cancer Screening Recall Rates — 7

Spending per patient 1

Medicare Care Compare

Medicare hospital spending per patient (Medicare Spending per Beneficiary) 1.02
- State average 0.94
- National average 0.99 (computed here)
- Period from 01/01/2024

Timely and effective care 17

Medicare Care Compare

Appropriate care for severe sepsis and septic shock 40
- State average 59
- National average 65
- 136 patients
- Period from 10/01/2024
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better 136
- State average 183
- National average 168
- 889 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better 269
- State average 350
- National average 287
- 21 patients
- Period from 10/01/2024
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better 132
- State average 176
- National average 162
- 842 patients
- Period from 10/01/2024
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better 180
- State average 273
- National average 257
- 28 patients
- Period from 10/01/2024
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients 83
- State average 91
- National average 93
- 115 patients
- Period from 01/01/2024
Head CT results 81
- State average 70
- National average 69
- 16 patients
- Period from 10/01/2024
Healthcare workers given influenza vaccination 71
- State average 81
- National average 78
- 9,370 patients
- Period from 10/01/2024
Hospital Harm - Severe Hyperglycemia 10
- State average 7.23 (computed here)
- National average 8.08 (computed here)
- 17,260 patients
- Period from 01/01/2024
Hospital Harm - Severe Hypoglycemia 2
- State average 1.04 (computed here)
- National average 1.09 (computed here)
- 1,956 patients
- Period from 01/01/2024
Left before being seen 1
- State average 2
- National average 2
- 56,551 patients
- Period from 01/01/2024
Safe Use of Opioids - Concurrent Prescribing 9
- State average 11
- National average 15
- 3,655 patients
- Period from 01/01/2024
Septic Shock 3-Hour Bundle 38
- State average 65
- National average 73
- 37 patients
- Period from 10/01/2024
Septic Shock 6-Hour Bundle 75
- State average 82
- National average 87
- 12 patients
- Period from 10/01/2024
Severe Sepsis 3-Hour Bundle 64
- State average 78
- National average 81
- 136 patients
- Period from 10/01/2024
Severe Sepsis 6-Hour Bundle 94
- State average 90
- National average 93
- 52 patients
- Period from 10/01/2024
Venous Thromboembolism Prophylaxis 84
- State average 81.38 (computed here)
- National average 82.23 (computed here)
- 5,687 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (13)

Anticoagulation Therapy for Atrial Fibrillation/Flutter — 5
Antithrombotic Therapy by End of Hospital Day 2 — 5
Discharged on Antithrombotic Therapy — 5
Emergency department volume — high
Global Malnutrition Composite Score — 5
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented — 5
Global Malnutrition Composite Score: Malnutrition Risk Screening — 5
Global Malnutrition Composite Score: Nutrition Assessment — 5
Global Malnutrition Composite Score: Nutritional Care Plan — 5
Hospital Harm - Opioid Related Adverse Events — 5
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery — 5
Intensive Care Unit Venous Thromboembolism Prophylaxis — 5
ST-Segment Elevation Myocardial Infarction (STEMI) — 1

Unplanned visits 11

Medicare Care Compare

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate As expected15.5
- State average 14.41 (computed here)
- National average 14.4
- No different than the national rate
- 592 patients
- Period from 07/01/2023
Heart failure (HF) 30-Day Readmission Rate As expected20.5
- State average 20.91 (computed here)
- National average 21.3
- No different than the national rate
- 552 patients
- Period from 07/01/2023
Hospital return days for heart attack patients 7.5
- State average 8.42 (computed here)
- National average 6.71 (computed here)
- Average days per 100 discharges
- 354 patients
- Period from 07/01/2022
Hospital return days for heart failure patients -10.1
- State average 0.64 (computed here)
- National average 4.02 (computed here)
- Average days per 100 discharges
- 373 patients
- Period from 07/01/2022
Hospital return days for pneumonia patients 30.7
- State average 3.74 (computed here)
- National average 5.65 (computed here)
- Average days per 100 discharges
- 326 patients
- Period from 07/01/2022
Pneumonia (PN) 30-Day Readmission Rate As expected16.5
- State average 17.18 (computed here)
- National average 17.3
- No different than the national rate
- 518 patients
- Period from 07/01/2023
Rate of readmission after hip/knee replacement As expected6.6
- State average 5.8 (computed here)
- National average 5.8
- No different than the national rate
- 86 patients
- Period from 07/01/2023
Rate of readmission for CABG As expected11.4
- State average 11.47 (computed here)
- National average 11
- No different than the national rate
- 168 patients
- Period from 07/01/2023
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients As expected19.9
- State average 19.85 (computed here)
- National average 20
- No different than the national rate
- 104 patients
- Period from 07/01/2023
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) As expected14.3
- State average 13.22 (computed here)
- National average 13
- No different than the national rate
- 463 patients
- Period from 01/01/2022
Ratio of unplanned hospital visits after hospital outpatient surgery As expected1.1
- State average 1.04 (computed here)
- National average 1.01 (computed here)
- No different than expected
- 649 patients
- Period from 01/01/2024

Measures CMS does not publish for this facility (3)

Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) — 4
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy — 1
Rate of inpatient admissions for patients receiving outpatient chemotherapy — 1

Other hospitals in Glendale, AZ

Aurora Behavioral Health System
Banner Thunderbird Medical Center 5555 West Thunderbird Road
Banner Thunderbird Medical Center 5555 W Thunderbird Rd
Heathsouth Valley of the Sun Rehab terminated

Sources for this page

Provider of Services: the certification, provider type, beds and status.
Medicare Care Compare: the star rating and every measure on this page, with the state and national rates CMS publishes beside them, and the clinicians who list this facility as an affiliation.
NPPES NPI Registry: the NPI records connected to this certification and the names of the providers listed above.

Better and worse are CMS's own comparison with the national rate, not ours: for most measures a low score is the good one (deaths, infections) and for others a high one is, so measures where CMS states no comparison are left uncoloured. The exception is star ratings, which are read against the national average here. Quality measures are published by CMS and are not adjusted or re-scored here. Averages marked “computed here” are the mean of every facility reporting that measure, worked out by NPIMap because CMS publishes no comparison for it. Confirm anything you rely on at Medicare Care Compare.